Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
on December 17, 2024
Posted by: charguis
Es una exelente tecnologia, y ayuda en espacios con mucho ruido
Written by a customer while visiting bose.com
Customer Rating
5
feature is reaaly great but sound not so impresive
on December 18, 2024
Posted by: Bram Satya
i bought 2 months ago, and already using for everyday use, overall is oke, but the sound is to soft to me, because i like fast music and rock n roll music, and to making call is really bad, because the sound is to quiet for calling....
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound
on December 18, 2024
Posted by: Box2024
The application is so friendly used and the sound is great.
Written by a customer while visiting bose.com
Customer Rating
5
The Sound 👍
on December 18, 2024
Posted by: BOX2024
Gender:Male
Length of ownership:1 month
The Sound is outstanding. The Software application is very friendly used.
Written by a customer while visiting bose.com
Customer Rating
3
Bluetooth connection
on December 18, 2024
Posted by: Eddiaz
I had to return a pair because the Bluetooth kept dropping on off when using my Samsung S22 phone. The Bose are the only earbuds that wouldn't stay connected. I just received the replacement earbuds. As with the previous set, they sound amazing. The real test will be if they stay connected to my phone. I'll come back and update this review once I've had the new pair for a period of time.
Response from bose.comBy Customer Support, December 22, 2024
Hi Eddiaz,
It is great that you enjoy the amazing sound of the earbuds. When setting up the earbuds in the Bose app please make sure you allow the Bose app the requested permissions. This can help improve connectivity and help to prevent connection drop off. We'd love to help though, and would ask you reach out should it be needed: https://bose.life/contact
Nic - Customer Support
It is great that you enjoy the amazing sound of the earbuds. When setting up the earbuds in the Bose app please make sure you allow the Bose app the requested permissions. This can help improve connectivity and help to prevent connection drop off. We'd love to help though, and would ask you reach out should it be needed: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
They are ok
on December 19, 2024
Posted by: Paul4478
Gender:Male
Length of ownership:1 month
I decided to upgrade from my quiet comfort earbuds. But after getting these the base is just not there. Style and comfort is excellent. However if you’re looking for mind blowing heart pumping sound . I’d go with quiet comfort earbuds all day! I’m might just get another pair of these before Bose discontinues the product and my old pair breaks.
Response from bose.comBy Global Customer Service, December 19, 2024
Hi Paul, I'm sorry to hear you're not happy with your QuietComfort Ultra Earbuds' bass response! Don't forget that your earbuds benefit from an Equalizer in the Bose app. Just tap the EQ button in the lower-left corner, then hit Bass Boost to see if that gives you the basses you're looking for. If we can be of any further assistance, our support team will be here for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
ANC sucks
on December 19, 2024
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
Sound quality is great. But ANC seems broken to me. Even in quiet mode if I'm next to a running engine (I'm a mechanic) it actually seems to amplify certain pings and makes them annoying to work with. I don't have this problem with my old beats ear buds.
Response from bose.comBy Customer Support, December 19, 2024
Hello and thank you for your review.
We are glad to hear you are enjoying the great sound of the Quiet Comfort Ultra Earbuds.
Excessively noisy environments such as airplanes taking off, concerts, emergency sirens, and construction zones (among others) can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort.
Be aware, this can also happen in Quiet and Aware mode.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear you are enjoying the great sound of the Quiet Comfort Ultra Earbuds.
Excessively noisy environments such as airplanes taking off, concerts, emergency sirens, and construction zones (among others) can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort.
Be aware, this can also happen in Quiet and Aware mode.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Excellent Choice
on December 19, 2024
Posted by: Coopie
Gender:Male
Length of ownership:1 month
I bought these headphones three weeks ago and it was money well spent !!!
Written by a customer while visiting bose.com