I bought this hoping it would be have noise canceling. It doesn't work. I can still hear my surroundings.
Response from bose.comBy Customer support, August 6, 2024
Hello Bobbie, thank you for sharing your experience with us. We're sorry to hear that the QuietComfort Ultra earbuds didn't meet your expectations for noise-cancelling. We recommend making sure the fit of the buds is snug, and you perform the Earbuds Seal test available in the Bose App, you can view more on this here: https://bose.life/43wX5nJ. If you need further assistance or have any questions, please contact our technical support team who will be more than happy to assist you further with this. You can find their contact information here: bose.life/3rykPZR. Liam - Customer support.
I really enjoy my Quiet Comfort Earbuds. I have very small ears, and it is hard to get a great fit. While these are not perfect, they are by far the better fit for me.
[This review was collected as part of a promotion.] I have 2 sets of these quietcomfort earbuds, I use one for work and one for play, both connected to different devices. I love them both. Best sound quality of any earbuds that I have ever owned and has excellent noise cancelling.
Just received my qc ultra ear buds and the noise canceling is incredible. The sound quality is superb. Easy setup through the app. All around great product and experience. Not sure if they're worth $300 but they are the best noise canceling ear buds I've ever used.
This is my third replacement this year and this one needs replacing after 3 weeks.
Response from bose.comBy Customer support, August 6, 2024
Hello Ken, I am sorry to hear that your QC Ultra earbud replacement is not working correctly, I recommend that you contact our technical support team who will be more than happy to assist you further with this. You can find their contact information here: bose.life/3rykPZR. Liam - Customer support.