Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
on August 12, 2024
Posted by: Bj73
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Glad that I made this purchase. Will definitely purchase again.
Written by a customer while visiting bose.com
Customer Rating
2
Great start but a damp squib later on
on August 12, 2024
Posted by: rajat
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought Bose ear bud comfort few days back it was great way to begin with as sound was perfect, noise cancelling was working and comfort when I was running my running schedule .. I sweat a lot but these Bose hold perfectly in my ear after all sweat .. but problem came when my left earbud did not charge after two charges and it kept showing battery low and turned off.. tried everything but it does not charged so have to return that .. so all positive vibes was damper .
Response from bose.comBy Global Customer Service, August 12, 2024
Hello, it's is really great to hear that these had great sound, and noise-cancelling. These do have an IPX4 rating, however when used for a work out, we recommend them being cleaned of any sweat at every use to prevent any damage. You can find guidance here https://bose.life/3WFsYHT to ensure this works perfectly.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Good sound, connectivity so-so
on August 12, 2024
Posted by: Bob2772
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] First premium earbuds. The ANC is good, some pressure with music off. I use them at work to filter printer and voice noise. Good sound, no complaints from me. The connectivity is ho-hum. I have to reset the connection not infrequently, something I haven’t experienced with cheap Bluetooth earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
Control your enviro
on August 12, 2024
Posted by: Sam_Rai
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] These are the best tools for listening to music or audiobooks without missing out on the environment. Also, protects your ears from excessive loudness of inserted or isolating headphones. Highly recommend for listening pleasure and long term ear health.
Written by a customer while visiting bose.com
Customer Rating
3
Needs to improve quality of talking on the phone
on August 12, 2024
Posted by: Open buds
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased and love them they are good to listen to soft music because is not loud . Is good to slept with them . But they are very bad when talking on the phone . I have not been able to use them in a conversation I can’t hear and people can’t hear me .
Response from bose.comBy Customer Care, August 12, 2024
Hi.
Thank you for your review. Sorry to hear that you are having difficulty during calls on your earbuds. You might need to adjust and wear the earbuds properly for the issues to be addressed. Here are the steps, https://bose.life/3M02kV8. If you require assistance, please get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your review. Sorry to hear that you are having difficulty during calls on your earbuds. You might need to adjust and wear the earbuds properly for the issues to be addressed. Here are the steps, https://bose.life/3M02kV8. If you require assistance, please get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Comfortable but volume level too low
on August 12, 2024
Posted by: Murry99
Gender:Male
Length of ownership:1 month
I bought them and returned within the day. The volume did not reach a level that I felt was acceptable.
Response from bose.comBy Customer Support, August 12, 2024
Hello Murry, and thank you for your review.
We are sorry that the Bose QuietComfort Ultra Earbuds haven't quite met your expectations, making sure they are being worn correctly is a great way to make sure you are getting the right sound.
https://bose.life/3yxFyB1
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are sorry that the Bose QuietComfort Ultra Earbuds haven't quite met your expectations, making sure they are being worn correctly is a great way to make sure you are getting the right sound.
https://bose.life/3yxFyB1
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
OMG! 😲 THESE ARE MAGNIFICIENT!!! 😱
on August 10, 2024
Posted by: GEA369
Gender:Female
Length of ownership:1 week
OMG! OMG! OMG! THESE ARE SUPERIOR TO THE BEATS I TREATED MYSELF TO SEVERAL YEARS AGO AND THE APPLE AIR PROS I GOT FOR CHRISTMAS!!! OMG! HOW IS THIS POSSIBLE??? 😳 WOW!!!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound and Noise Cancelling; Worth the $$
on August 6, 2024
Posted by: DCDonnie
Gender:Male
Length of ownership:1 month
These are the most incredible earbuds I have ever used. The noise cancelling is remarkable. Once I put in the second earbud, the buds noise cancelling engaged. I had a TV on at the time and I could not hear it. Then, I started playing a song and the sound was perfect. They are a little pricey but they are worth every cent. I highly, highly recommend them.
Written by a customer while visiting bose.com