Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Great Upgrades
on August 12, 2024
Posted by: Tom53
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] My previous Bose earbuds were replaced with these. Quiet mode is excellent and the immersive features really stands out. I use daily.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed have had other Bose products for ove.
on August 12, 2024
Posted by: Scott
Gender:Male
Length of ownership:3 months
I bought refurbished a week later they were reduced in price a heads up would have been nice. Used them twice the second time one fell out in my pool. Took it out immediately but no luck so now I have one that works so much for water resistance.
Response from bose.comBy Customer Support, August 12, 2024
Hey Scott,
Thanks for your review. Our refurbished items are noted clearly on the website in their titles along with the refurbished product page https://www.bose.com/c/refurbished.
With regard to water resistance, the IP rating of the product is IPX4 which is not waterproof. It should not be submerged under water. If you wish to discuss service options, please contact our team at https://bose.life/3ET4mCs.
Jeff - Customer Support
Thanks for your review. Our refurbished items are noted clearly on the website in their titles along with the refurbished product page https://www.bose.com/c/refurbished.
With regard to water resistance, the IP rating of the product is IPX4 which is not waterproof. It should not be submerged under water. If you wish to discuss service options, please contact our team at https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Earbuds
on August 12, 2024
Posted by: Kev96744
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought a pair for the wife and she loved it. I was suffering from fomo so I had to get myself a pair too. Love bose products. Been using them for the last 10 years. These are my third pair.
Written by a customer while visiting bose.com
Customer Rating
4
Review
on August 12, 2024
Posted by: Stupendous
[This review was collected as part of a promotion.] Noise Cancelling - 5/5
Ease of use - 4/5
Portability - 4/5
Cost - 3/5
Ease of use - 4/5
Portability - 4/5
Cost - 3/5
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable
on August 12, 2024
Posted by: Haley
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] So far, I really like the sound. They are super comfortable. I don’t have anything other than good things to say about them.
Written by a customer while visiting bose.com
Customer Rating
4
Great for audio, not as great for phone calls?
on August 12, 2024
Posted by: Judd
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I love the fit, the sound is amazing, the noise canceling is stunning. I’m told that the quality of my voice on calls is not the greatest.
Written by a customer while visiting bose.com
Customer Rating
1
on August 12, 2024
Posted by: Ricky
Gender:Male
Length of ownership:1 month
I have had the device for a few days and the one on the right side is having problems such as interference and not being heard well!!!
Response from bose.comBy Customer Care, August 12, 2024
Hi Ricky.
Thank you for your post. Sorry to hear that you are having audio issues with your right bud. Please troubleshoot by following the steps here, https://bose.life/3WLdXV7. If you need further assistance, please get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. Sorry to hear that you are having audio issues with your right bud. Please troubleshoot by following the steps here, https://bose.life/3WLdXV7. If you need further assistance, please get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
on August 12, 2024
Posted by: Cosmo 2022
Gender:Male
Length of ownership:3 months
They have a nice sound they fit comfortable, but they fall out a lot
Written by a customer while visiting bose.com