Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
4
Need more features
on November 30, 2024
Posted by: Jony
Gender:Male
Length of ownership:1 month
Need more options for music and more features also
Written by a customer while visiting bose.com
Customer Rating
3
Not enough treble, mid and bass adjustments.
on November 30, 2024
Posted by: The Speaker makeer
I am somewhat pleased with these buds, the equalizer is not that well modified,
Written by a customer while visiting bose.com
Customer Rating
1
Don't buy these. No plug and play. Spurious.
on December 1, 2024
Posted by: Justin Leslie
Gender:Male
Length of ownership:1 month
Not a stable product. Does not sync with WinTel workstations
Written by a customer while visiting bose.com
Customer Rating
4
Great noise cancelling
on December 1, 2024
Posted by: Roger
Best noise cancelling earbuds out there. They sound very good as well!
Written by a customer while visiting bose.com
Customer Rating
3
Bad BT connection
on December 1, 2024
Posted by: JerryC
Gender:Male
Length of ownership:3 months
Good sound quality, but the Bluetooth connection is unreliable.
Response from bose.comBy Customer support, December 3, 2024
Hello Jerry, glad to hear that you are enjoying the sound quality of the QC ultra earbuds, if the connection is failing, we do have troubleshooting steps that can help: https://bose.life/3UdVqQu. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
3
Clear audio and great noise canceling but.
on December 1, 2024
Posted by: Cliff
Bought these couple weeks ago...
I wear a hoodie a lot and have turned off the "short cut setting" but they still pause whenever my hoodie rubs against them.
I prefer to have heavy and deep bass, i have changed the equalizer setting on the ear buds and my phone for the "Bass Boost" function...but the bass does not bump as well as I have heard from other prod
I wear a hoodie a lot and have turned off the "short cut setting" but they still pause whenever my hoodie rubs against them.
I prefer to have heavy and deep bass, i have changed the equalizer setting on the ear buds and my phone for the "Bass Boost" function...but the bass does not bump as well as I have heard from other prod
Response from bose.comBy Customer Service, December 2, 2024
Thank you for your review! We're thrilled to hear you appreciate the clear audio and noise-canceling capabilities of your earbuds. However, we’re sorry to hear about the issue with accidental pausing due to your hoodie and that the bass doesn’t meet your expectations. . Your feedback about the bass performance and sensitivity is valuable and in case you need further assistance adjusting the tonal balance of your buds feel free to reach out to our team.
Eric V. - Customer Service
Eric V. - Customer Service
Written by a customer while visiting bose.com
Customer Rating
3
Do flagship Bose eaebuds live up to the name?
on December 1, 2024
Posted by: Ace001
Gender:Male
Length of ownership:1 month
I recently purchased this product and found it to be quite comfortable and quiet. However, it does not meet industry standards in terms of sound quality and transparency, which is a significant drawback considering its price point. Additionally, background noise is audible during calls, which can be disruptive and hinder effective communication. Despite these shortcomings, if you prioritize absolute quietness and comfort, this product may be suitable for your needs. It effectively blocks out external noise and allows for extended use without discomfort.
Response from bose.comBy Customer Service, December 2, 2024
Thanks for your review. We are sorry to hear your experience regarding the sound. Be sure the earbuds are being worn properly. Proper fit is important for product comfort and performance.
If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance. See, Wearing and adjusting your earbuds for more details.
We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/troubleshooting/articles/productCode/QCUE-HEADPHONEIN/troubleshooting.html?category=Sound
Alternatively, please reach out to our social media support team for further assistance.
Regards
-Jolie - Customer Support
If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance. See, Wearing and adjusting your earbuds for more details.
We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/troubleshooting/articles/productCode/QCUE-HEADPHONEIN/troubleshooting.html?category=Sound
Alternatively, please reach out to our social media support team for further assistance.
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Sounds amazing when they work.
on December 2, 2024
Posted by: DTak
Length of ownership:3 months
They sound amazing when they work. I have to constantly disconnect them and reconnect them. I wouldn't recommend others buy them at this point.
Response from bose.comBy Customer Support, December 4, 2024
Hi there,
I'm happy to see that you find the sound amazing from the earbuds. I'd recommend trying the steps on our website for help with the earbuds available here: https://bose.life/49oAUTD
We'd love to help as well so reach out to us: https://bose.life/contact
Nic - Customer Support
I'm happy to see that you find the sound amazing from the earbuds. I'd recommend trying the steps on our website for help with the earbuds available here: https://bose.life/49oAUTD
We'd love to help as well so reach out to us: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com