Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Top-notch!
on November 26, 2024
Posted by: Q
Bose products are always the best in quality and appearance!
Written by a customer while visiting bose.com
Customer Rating
5
Top quality, best sound experience.
on November 27, 2024
Posted by: Erek D
Gender:Male
Length of ownership:1 month
Do you enjoy quality sound when enjoying music?
Then these are your earbuds.
Then these are your earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
on November 27, 2024
Posted by: Nightrunnerj
Gender:Male
Length of ownership:1 month
It's the best sound I ever had. And they stay in my ears, even when i'm eating and outside working in the yard!
Written by a customer while visiting bose.com
Customer Rating
2
Still getting used to these.
on November 27, 2024
Posted by: CT
Doesn't fit well, and the extended fit kit is not available in my country... taking ages to get here! Also, the app/earbuds won't disable the touch functionality, which means every time I touch the earbuds to reposition them, so they don't fall out, I accidentally activate commands to pause or go back to start! Frustrating! Active noise cancelling can be annoying when outside and it's windy. Turning it off is worse though - seems like it's either ANC or active pass-through, not just plain and simple off. But when staying still, they sound great.
Written by a customer while visiting bose.com
Customer Rating
1
Do not rexomended
on November 27, 2024
Posted by: Yog123
Gender:Male
Length of ownership:1 year or longer
Getting disconnected most of the time with devices
Response from bose.comBy Customer support, November 30, 2024
Hello, on our support website we have recommended troubleshooting that can help if your QC Ultra earbuds are disconnecting. You can view these here: https://bose.life/3UdVqQu. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Extraordinary noise cancellation
on November 27, 2024
Posted by: hearing buddy
Excellent noise cancellation!!!!! Road noise , loud noises etc comes to a stop !
This is a tool that will stop progression of hearing loss and reduce worsening of tinnitus( ringing in the ears).
This is a tool that will stop progression of hearing loss and reduce worsening of tinnitus( ringing in the ears).
Written by a customer while visiting bose.com
Customer Rating
4
I REALLY wanted to love them!
on November 28, 2024
Posted by: Dana555
I REALLY wanted to love these. The sound is incredible! There are so many things to love, but I really think my ears are weird. They are just not comfortable, which has been a problems with every earbud I've tried. I've tried all the different adjustment bands, but they still hurt my ears. I have really noisy parrots, but I think I may try to trade them in for the Open Earbuds at this point, even if I do have to occasionally pause my audiobooks. I tried on a friend's pair, and I can barely tell they are there. She had them on music, which sounded great, but you could still hear fine to talk to people at work. Not sure what that will be like with audiobooks, but I'm going to have to go for comfort.
Written by a customer while visiting bose.com
Customer Rating
1
NEED HELP FIGURING OUT WHY THESE WONT WORK FOR ME!
on November 28, 2024
Posted by: Lps1298
Gender:Female
Length of ownership:1 week
I can't give 0 stars. The ONE TIME I got them connected to my phone, they were amazing. But it's almost impossible to get them connected to my phone for some reason, no matter which app or if I'm using just regular bluetooth.
Response from bose.comBy Customer Support, December 1, 2024
Hello, thanks for leaving your thoughts on the QC Ultra Earbuds. It's disappointing to hear that you've had difficulties connecting the buds to your phone. Once they have been paired, the next time you wish to use them, you do not need to go through any set up process. Assuming Bluetooth is powered on, on the smartphone, you simply open the case, take the buds out, insert them in the ears and you should be good to go. If that's not happening, please reach out to us https://bose.life/3ET4mCs and we'll be happy to help.
Jeff - Customer Support
Jeff - Customer Support
Written by a customer while visiting bose.com