Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Great purchase
on September 10, 2024
Posted by: Kaluka
I love these things! They work well as sound cancelling earbuds, but the listening experience is truly amazing when tuned into my favorite music. As an audiophile who has had high end audio equipment over the decades, it's hard to believe these small buds can make the music swirl around inside your head....a truly immersive audio experience!
Written by a customer while visiting bose.com
Customer Rating
5
Incredible earbuds
on September 9, 2024
Posted by: Chantal
Gender:Female
Length of ownership:1 week
These are the greatest earbuds I’ve ever worn, and I’m astounded at how well they work. The noise cancelling feature is incredible, and the immersion setting is better than any speaker system I could ever come up with, truly. I love these so much!
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on September 8, 2024
Posted by: Fab29
Gender:Female
Length of ownership:1 month
Good product, I really enjoy them, great sound isolation
Written by a customer while visiting bose.com
Customer Rating
2
Badd Bose
on September 7, 2024
Posted by: Michael
Gender:Male
Length of ownership:3 months
Purchased 3 months very good for music terrible for telephone calls, does not block out the sound at all and makes it impossible to have a good and clear conversation, the person on the call with you can hear all the background noise but amplified
Response from bose.comBy Global Customer Service, September 9, 2024
Thanks for your review of the QuietComfort Ultra Earbuds, Michael. I'm happy to hear you're enjoying using them for music!
Due to their open-ear design, these earbuds don't feature noise canceling. As for the phone call issue you've mentioned, make sure you're using the latest firmware version, as a recent update (4.0.22) has been made to improve the customer's experience on calls.
If that doesn't help, our support team will be happy to troubleshoot further with you: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Customer Support
Due to their open-ear design, these earbuds don't feature noise canceling. As for the phone call issue you've mentioned, make sure you're using the latest firmware version, as a recent update (4.0.22) has been made to improve the customer's experience on calls.
If that doesn't help, our support team will be happy to troubleshoot further with you: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
better then apple
on September 6, 2024
Posted by: 9thawk
Gender:Male
Length of ownership:1 month
I really don't use ear buds but I decided to shop around for a pair and landed on the Bose QC ultra and I must say these are 100 times better the apple, incredible bass, 3 different sound settings as soon as you drop them in your ear every sound literally stops, its like your transported to your own world... highly recommended to everyone ,, better the apple TY Bose
Written by a customer while visiting bose.com
Customer Rating
4
Awesome
on September 5, 2024
Posted by: Ms K
Length of ownership:1 month
I bought these two weeks ago….I can’t figure out how to get both ears working when I put them in separately. I k ow confusing right? When I have the left earbud in and I put the right earbud in five minutes later it won’t come in. I am sure I am doing something wrong and haven’t had the one hour it take to get ahold of someone to help me.
Written by a customer while visiting bose.com
Customer Rating
5
A Big Upgrade in Flying Comfort
on September 4, 2024
Posted by: MBU7
Gender:Male
Length of ownership:1 month
I used the Bose QC Ultra Earbugs on my last 6 hours flight with the AirFly Pro to listen to entertainment. I found a wonderful upgrade of my prior Bose noise blocking earbuds. Using Bluetooth to connect to the planes entertainment system was freeing. No cables is big.
Written by a customer while visiting bose.com
Customer Rating
4
You Can’t Beat Bose!
on August 31, 2024
Posted by: Skydude
I have enjoyed using Bose products for many years. A lot of good alternatives available but none have the clarity and resonance at very low and very high sound levels that Bose provides. My QCU ear pods are perfect. Easy to forget you have them on.
Written by a customer while visiting bose.com