Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
1
Worse earbuds ever
on September 19, 2024
Posted by: Dflick
Gender:Male
Length of ownership:6 months
If I could give a negative number I would, you spend more time on trying to get them to connect and stay connected then you do listening with them. I love Bose products but these are the worse and have been stuck with them now for 6 months.
Response from bose.comBy Customer Support, September 19, 2024
Thank you for your review.
We are sorry to hear you are experiencing issues with getting your QuietComfort Ultra earbuds.
Here are a few steps to try if the issue persists https://bose.life/3XvQAiG
If you run into any issues, please reach out to support and we’ll be happy to help! https://bose.life/globalsupport
I tried three different earbud models before I discovered the Bose Ultra Quiet and I am impressed. I started my quest with really low expectations and quickly discovered that there are average, ok, and Stellar earbuds. The Bose UQ fall into the last category. If you are looking for earbuds that make it seem that you are at a concert or at a movie theater then these are the buds that you want. The immersion mode does just that. You activate the immersion option and the noise canceling feature kicks in and blocks out external noise levels by 90%. This is a unique feature that competitors claim to have but Bose delivers on their claim.
Noise cancelation is great but voice isolation needs work I get alot of calls and if I'm outside people say they can't hear me because of the background noise not worth $300
Response from bose.comBy Global Customer Service, September 19, 2024
I'm happy you're enjoying the noise cancellation of your QuietComfort Ultra Earbuds! For best voice pickup on calls, make sure your earbuds are oriented correctly. Also, if making a call in a noisy environment, it may simply be worth moving to a quieter environment. Our support team will also be happy to assist you further, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Customer Support