Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
4
not the noise cancelling I wanted
on September 29, 2024
Posted by: Donna A
I love most everything about them! I love the fit, the size, the sound, etc. I bought noise cancelling so that the background noise would be silent to me and whomever I am on the phone with, Not the case; I can't hear the noise but whomever I am speaking with can.
Written by a customer while visiting bose.com
Customer Rating
2
Doesn't connect to anything but my phone.
on September 28, 2024
Posted by: motosana
I bought these Bluetooth headphones because I've had Bose headphones before. Although the headphones work great with my phone I'm unable to get them to connect with any other Bluetooth audio source. I've followed all the procedures on the Bose website, disconnecting from my phone, deleting the phone Bluetooth instance, turning my phone completely off, resetting the headphones Bluetooth with the case button ..... If you want the headphones to connect to something other than your phone I'd suggest finding a different device.
Response from bose.comBy Customer Service, September 30, 2024
Thanks for your review. We are sorry to hear about the connectivity issue you have encountered with your Bose earbuds. Other new features include Snapdragon Sound certification, using hi-res audio and low latency codec, Qualcomm aptX Adaptive, and Google Fast Pair.
The Ultra Earbuds have the Bluetooth multipoint feature allowing them to connect to two source devices at the same time. This is a recent update as of July 2024, so be sure to set up your earbuds with the Bose App to receive software updates.
Regards
-Jolie - Customer Support
The Ultra Earbuds have the Bluetooth multipoint feature allowing them to connect to two source devices at the same time. This is a recent update as of July 2024, so be sure to set up your earbuds with the Bose App to receive software updates.
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Charging less than desirable
on September 28, 2024
Posted by: Patrick820
Great sound, the modes are excellent. The problem is charging. I don't know how many times I have had to put them back in the case, because of low battery. It gets worse with time, I am sure the the contacts start to get dirty.
Written by a customer while visiting bose.com
Customer Rating
5
Game-changer for focusing
on September 27, 2024
Posted by: Good sister
Gender:Female
Length of ownership:1 month
Bought for my sister who was obsessed with QuietComfort 2 Earbuds. She says these have been a game-changer for focusing at work and when working from home.
Written by a customer while visiting bose.com
Customer Rating
4
Learning time
on September 26, 2024
Posted by: Roger66
Gender:Male
Length of ownership:1 month
2 weeks in and love them. Super quite noise reduction. 2 points though. Hard to get out of the case . You have to pull a specific way to get them out. 2nd is if you pull the left bud 1st the right does not connect
Learning how
....
Learning how
....
Written by a customer while visiting bose.com
Customer Rating
5
Hear the music the way it was presented
on September 26, 2024
Posted by: tony603
Length of ownership:1 month
Best sounding ear buds. Set it quiet mode and all you hear is the music. You won't hear the people around you talking
Written by a customer while visiting bose.com
Customer Rating
5
Epic quality
on September 25, 2024
Posted by: Joe daddy
Gender:Male
Length of ownership:3 months
Mt favorite ear buds I've ever owned. So comfortable with immaculate quality. Bose will always be my number one product
Written by a customer while visiting bose.com
Customer Rating
4
Love/Hate Relationship!!
on September 25, 2024
Posted by: Wilsee
I Love Bose earbuds. I work at Ford and the noise cancelation is Amazing.the ONLY Downfall is this is my 3rd pair because when they fall it makes them Sound like DIAL-UP.. quality (NEED something for the knockout of ear.)
Written by a customer while visiting bose.com