Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
I have compared.
on October 16, 2024
Posted by: JustaGuy
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Definitely the noise cancelling king! I have an earbud addiction, it seems like they all do a few things well and a differentiator that will point them out of the pack. I prefer higher Bluetooth codecs, but sometimes just having something that is simple with great sound you can get behind and enjoy the music is the perfect ticket. These fit that category a worthy purchase.
Written by a customer while visiting bose.com
Customer Rating
4
Great headphones
on October 16, 2024
Posted by: E
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] They are really good noise canceling headphones, only downside is i have to keep readadjusting during workouts because of the sweat besides that would have been 5 stars.
Written by a customer while visiting bose.com
Customer Rating
3
Good….but not great !!!
on October 16, 2024
Posted by: catdad2
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] While the sound quality Along with the sound staging is almost perfect, the fact that there is no multipoint connection and no wireless charging available without buying a separate case is a bit of a deterrent. Also, out of all the earbuds that I considered, the case on these is almost double the size of the others
Response from bose.comBy Customer Support, October 16, 2024
Hey,
It is wonderful to see that you love the sound quality and staging for the earbuds. The earbuds do feature multipoint connectivity, and it can be enabled by tapping the "Source" button in the Bose app. At the top will be a toggle switch to enable it, this is to allow you the choice of whether you want to use it or not.
If you have any question, or want help with the earbuds then please reach out: https://bose.life/contact
Nic - Customer Support
It is wonderful to see that you love the sound quality and staging for the earbuds. The earbuds do feature multipoint connectivity, and it can be enabled by tapping the "Source" button in the Bose app. At the top will be a toggle switch to enable it, this is to allow you the choice of whether you want to use it or not.
If you have any question, or want help with the earbuds then please reach out: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great upgrade
on October 16, 2024
Posted by: Rrs
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Replaced my Bose QC earbuds with the Ultras and I’m absolutely loving them! So much more comfortable and sleeker.
Written by a customer while visiting bose.com
Customer Rating
5
Unbelievable noise cancellation
on October 16, 2024
Posted by: Jonny Q
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] These rock! Noise cancellation is unmatched and is great while exercising or riding public transit. Wish I could rate these higher than 5 stars!
Written by a customer while visiting bose.com
Customer Rating
2
Battery life
on October 16, 2024
Posted by: Blaq
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] They seem to be a nice buy, but the battery life haz been cut "SIGNIFICANTLY" vs the previous generation/style.
Response from bose.comBy Customer Care, October 16, 2024
Hi.
Thank you for your post. It is definitely a good buy. The battery life of the earbuds is as follows: Immersive Audio Off: 6 hours, Immersive Audio On: 4 hours, Case with 100% charge: 18 hours. However, a quick charge of 20 minutes provides up to 2 hours of use. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. It is definitely a good buy. The battery life of the earbuds is as follows: Immersive Audio Off: 6 hours, Immersive Audio On: 4 hours, Case with 100% charge: 18 hours. However, a quick charge of 20 minutes provides up to 2 hours of use. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound quality!
on October 16, 2024
Posted by: NCPatrick
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] These earbuds are amazing. Purchased a refurbished pair that stopped charging at about 5 months, replacements were quick and easy. Sound quality is amazing, are great at sound suppression while on conference calls, and the fit is excellent. Highly recommend for at-home office and working out/walking. Also taking calls on the go is incredible. Bose does it again.
Written by a customer while visiting bose.com
Customer Rating
1
The features are ok.
on October 16, 2024
Posted by: Bose QC
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought my Bose about a month ago and I’m not too happy with them. They don’t fit the well as AirPods when I’m working out they always fall out! But I do love quiet mode. Should’ve just waited on the new AirPods to release.
Response from bose.comBy Customer support, October 16, 2024
Hello and thank you for your review!
We are glad to hear that you love the Quiet Mode on your Bose QuietComfort Ultra earbuds.
If you aren't happy with the fit of the earbuds we suggest looking at the Alt size tip kit which you can find here https://bose.life/4h6f8Yp
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear that you love the Quiet Mode on your Bose QuietComfort Ultra earbuds.
If you aren't happy with the fit of the earbuds we suggest looking at the Alt size tip kit which you can find here https://bose.life/4h6f8Yp
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com