Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Discovering a New Dimension of Sound with Bose
on November 12, 2024
Posted by: Jean Vanegas
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I've always had a deep love for music, but one day, thanks to my brother, I tried a pair of Bose headphones for the first time. In that moment, it felt like I was discovering a whole new dimension. I worked part-time for a while to buy them, and I can honestly say every dollar was worth it.
These headphones aren’t just built to last; the materials are top quality, and the sound is truly premium. But the moment that stayed with me was one evening at Max Patch, North Carolina, watching the sunset. With the sky painted in colors and music flowing through my ears, I felt a flood of emotions. It was one of those experiences that changes you—a memory that stays with you.
Written by a customer while visiting bose.com
Customer Rating
3
on November 12, 2024
Posted by: bose
Length of ownership:3 months
[This review was collected as part of a promotion.] Bluetooth sometimes disconnects without any reasons
Response from bose.comBy Customer Care, November 12, 2024
Hi.
Thank you for your post. I am sorry to hear that your calls are getting dropped connection while using the earbuds. It might be that the earbuds need an update or are caused by certain factors. Please follow the steps on this page to troubleshoot it. https://bose.life/3UdVqQu. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I am sorry to hear that your calls are getting dropped connection while using the earbuds. It might be that the earbuds need an update or are caused by certain factors. Please follow the steps on this page to troubleshoot it. https://bose.life/3UdVqQu. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Get Banging 🤘
on November 12, 2024
Posted by: Metal AF
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Really enjoy listening to metal music on these earbuds. I walk my dogs every morning and it makes the walk more enjoyable. 🤘
Written by a customer while visiting bose.com
Customer Rating
5
Perfectionist
on November 12, 2024
Posted by: Meeple Perdido
Gender:Male
Length of ownership:1 week
They are the best hearing aids I have ever had.excellent product.
Written by a customer while visiting bose.com
Customer Rating
4
Needs some tweaks
on November 12, 2024
Posted by: avidguru
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] The nose cancellation is great. The immersive sound is great. The problems lie in having to tap the ear piece to skip or answer. The hard plastic reverberates each tap as if someone is banging a hammer on your ears. And the ear pieces are overly sensitive. If you need to adjust the the fit in your ear, the music will start, stop, make a call etc while adjusting.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound, terrible mic.
on November 13, 2024
Posted by: Nasu23
Gender:Female
Length of ownership:1 year or longer
I bought it at the day they launched. The quality of sound is amazing. But it's terrible and literally impossible to use them when I on the call. The mic is a really poor quality. Also application have a lot lot of bugs. I have instant problem with connectivity with my earbuds. And the connectivity with my phone. It can be difficult to sometimes but still bearable. I'm using Google pixel 9 pro by the way. Overall from music, it's the best choice I can find on the market today.
Written by a customer while visiting bose.com
Customer Rating
5
Great features with a few bugs
on November 13, 2024
Posted by: AB1 Kinobe
Gender:Male
Length of ownership:3 months
I really rate these 4.5 I've had these for about 3 months I don't regret my purchase. The sound is great. The size is great for the pocket. I really like all the different modes that can be created. The touch controls are very intuitive. The quiet mode is QUIET. Most importantly, with the ear tips is stay right in place, I never fear it's going to fall out The two issues I have with it is the EQ is limited and the connection issues. It disconnects or switch's randomly to another device.
Written by a customer while visiting bose.com
Customer Rating
3
Great sounds. Poor connection
on November 13, 2024
Posted by: Seven79
Gender:Male
Length of ownership:6 months
Great product, but at its price point, I've had too many issues with it dropping Bluetooth connections. Unfortunately, there isnt anything Bose can do. I really liek these earbuds though.
Response from bose.comBy Customer support, November 13, 2024
Thank you for your review!
We are glad to hear you are enjoying your Ultra Earbuds.
If you are experiencing issues with your Bluetooth here are a few steps you can try https://bose.life/3OsEy5D
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear you are enjoying your Ultra Earbuds.
If you are experiencing issues with your Bluetooth here are a few steps you can try https://bose.life/3OsEy5D
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com