Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Love
on October 16, 2024
Posted by: Budz
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Love these. The sound is awesome and the noise blocking is fantastic.
Written by a customer while visiting bose.com
Customer Rating
4
Great Sound, but...
on October 16, 2024
Posted by: TheBunny
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I REALLY want to like these ear buds more than I do! To the point where I keep going back and forth over whether I should return them. The sound is absolutely amazing! The noise cancelling is wonderful and the immersive sound is so cool. What I don't like is that they CONTINUALLY disconnect from my phone. I don't know what it is and I have tried a lot of troubleshooting solutions, but they keep dropping the connection. It's such a pain to have to stop what i'm doing to reconnect to my phone. The buds fit great and I appreciate the different size options that are provided. They are a bit touchy. If I start to feel them slip out of my ear, and I go to push them back in, I hit the "pause" or "forward" buttons by mistake. If I had to do this all over again, I would go with my tried and true over the ear noise cancelling ear phones.
Written by a customer while visiting bose.com
Customer Rating
5
Love my bose products !
on October 16, 2024
Posted by: TCOOPER
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Absolutely love my bose products, I bought several items together as I was UPGRADING them all
Written by a customer while visiting bose.com
Customer Rating
5
Sleek and powerful
on October 16, 2024
Posted by: Del
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] So little yet so powerful, if you’re a bass maniac this one’s for you. High definition and crystal clear detailed music. A must have for someone who loves to work out
Written by a customer while visiting bose.com
Customer Rating
5
An overall Experience of excellence from sound to.
on October 16, 2024
Posted by: Javi2024
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] My sister introduced me to the Bose sound experience years ago and I’ve been satisfied greatly with the sound, quality & service and just overall Bose team.
I now own three systems one in my Chevy Traverse, a set of 12 year old wire headphones and my brand new Ultra quiet Comforts which I was able to upgrade to from an old set of sport wireless headphones.
I now own three systems one in my Chevy Traverse, a set of 12 year old wire headphones and my brand new Ultra quiet Comforts which I was able to upgrade to from an old set of sport wireless headphones.
Written by a customer while visiting bose.com
Customer Rating
5
Great qualities!!!
on October 16, 2024
Posted by: Otis
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I like bose products, have purchased their products for over 30 years. I have purchased 5 sets of earbuds in the last year or two.
Written by a customer while visiting bose.com
Customer Rating
5
Great features!
on October 16, 2024
Posted by: Tortuga777
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I love all electronics from Bose great quality on all parts great sound!
Written by a customer while visiting bose.com
Customer Rating
1
they constantly break :(
on October 16, 2024
Posted by: cd212
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought a pair of QC earbuds last winter. For the first few weeks, they were quite good. Sound quality was great. For the most part, I was happy with my purchase. Then suddenly, one of the buds started making popping/crackling sounds. I sent them in for servicing and received a new pair. A few weeks after I received the new pair, I started to experience a similar issue. I’m now on my third pair. It’s been quite annoying having to continually send my buds in for repair, so much so that I bought a pair of Apple AirPods (which I pretty much exclusively use at this point). Therefore, I’m leaving a 1 star review. You need to make your products more durable. I owned my Gen 1 AirPods for 4+ years and never had to send them in for repair once. If you can’t get your products up to that standard, then I’m not sure why anybody would choose to spend their money with Bose. Sorry to say that I probably won’t be doing so moving forward.
Response from bose.comBy Global Customer Service, October 17, 2024
Hello, it is awesome to hear you feel the sound quality is great on these. We always aim to make the highest quality products, so this is unusual to hear. You can find guidance here to get amazing sound from these earbuds https://bose.life/3Zyyi0N
Thanks
Matt - Customer Support
Thanks
Matt - Customer Support
Written by a customer while visiting bose.com