Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Great Things Come in Small Packages
on October 16, 2024
Posted by: Book
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I used to mow the yard with my radio/headphones, will not any longer since I bought these buds. Amazing sound and I can take a call and never miss a beat mowing.
Written by a customer while visiting bose.com
Customer Rating
1
Wish they would stay in your ear better
on October 16, 2024
Posted by: Ab
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] The sound is great but they don’t seem to stay in my ear. I tried the different rubber adapters but it only becomes worse. I am waiting until I lose one of them then go with another brand.
Response from bose.comBy Customer Support, October 17, 2024
Thank you for your feedback! We're glad to hear you’re enjoying the sound quality, but we’re sorry to hear you're having trouble with the fit. We understand how important comfort and security are, especially with earbuds. If you haven’t already, we’d recommend reaching out to our support team for assistance with finding the best fit or to request an alternative sizing kit.
Kind Regards,
Eric V - Customer Support
Kind Regards,
Eric V - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound quality
on October 16, 2024
Posted by: Marc
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Absolutely love these Bose QC Ear Buds, they are better than my Apple Pro 2’s. Glad I bought these and I feel the $20 difference was worth it. Will end up buying 3 more for my kids Xmas presents this year.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on October 16, 2024
Posted by: Hmk
[This review was collected as part of a promotion.] I really, really like these earbuds! The noise canceling is really great. Mowing the grass, you barely hear the lawnmower!
Written by a customer while visiting bose.com
Customer Rating
3
Bad connection
on October 16, 2024
Posted by: Onagainoffagain
[This review was collected as part of a promotion.] The only bad thing is that the earbuds constantly lose my iPhone. This makes them unreliable.
Response from bose.comBy Customer Support, October 17, 2024
Hello,
I am sorry to hear that your QuietComfort Ultra Earbuds are losing connection with your iPhone. Please make sure both your iPhone and earbuds are up to date, and reset the earbuds to start a new connection between the two devices. You will find the steps here: https://bose.life/qcufr
If you need further assistance, please contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that your QuietComfort Ultra Earbuds are losing connection with your iPhone. Please make sure both your iPhone and earbuds are up to date, and reset the earbuds to start a new connection between the two devices. You will find the steps here: https://bose.life/qcufr
If you need further assistance, please contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best Overall Sound Experience (BOSE)
on October 16, 2024
Posted by: AbuWaffles
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Had the QC Ultra earbuds for a year and mostly use them for podcasts and calls. The sound quality (and the eq adjustment) is top tier and the active noise cancellation is the best I have ever experienced. Shoutout to BOSE support as well for helping me with fixing a hardware issue and ensuring I got to experience these the way they were intended.
Written by a customer while visiting bose.com
Customer Rating
5
on October 16, 2024
Posted by: Ed
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] My purchase was about a month ago, my first Bose purchase. Very satisfied Love the sound as well as noise resistant...
Written by a customer while visiting bose.com
Customer Rating
5
Excellent noise canceling
on October 16, 2024
Posted by: Twosled
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Great earbuds, worked great on my flight from Chicago to Cancun!
Written by a customer while visiting bose.com