Great headphones quality great sounds great their just a flaw in them I take the bus and for some reason on the bus on a bumpy road or if the bus drives over a pot hole the headphones make a horrible vibration noise in my ear and I am not the only one other people told me they have the same headphones and they all get the horrible vibration noise while wearing these headphones on bumpy roads .
I bought this a month ago and like them a lot but, still getting hard time to take them out from charging box. I would wish the charging box would be like older model. (QC Earbuds)
When they work, they are great. However, I been having an issue with these earbuds, and the case, being non-responsive, no lights, no sounds, nothing. They're fully charged and the only way for these earbuds, and the case, to do something is to put the case on the charge cord for a few seconds and then they are all responsive with lights lighting on the case and everything works until it goes inactive. I'm not sure what's going on but I shouldn't be having issues with a well-known brand at the price point I purchased these QuietComfort Ultra Earbuds. I've bought Bose products before and this is the first time I'm having buyer's remorse. I will be returning these very soon.
Response from bose.comBy Bose, Customer Support, April 14, 2025
Hello,
Thank you for sharing your experience with your QuietComfort Ultra Earbuds.
I am glad to hear that you love these earbuds, but sorry the experience is not always perfect due to connectivity issues with the charging case. We would love to hear more about your issue so please contact our support team directly. You can find our details here: https://bose.life/3rykPZR
Excellent sound quality, and surprisingly clear mic. Docked a star for some instability staying connected to phone calls (no issues on computer, though) and sometimes getting a slight headache from the ANC.