Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Everything
on April 21, 2025
Posted by: Ckazper
Gender:Male
Length of ownership:1 month
Amazing i love these earbuds the sound quality is phenomenal
Written by a customer while visiting bose.com
Customer Rating
5
Comfort and silence
on July 10, 2024
Posted by: Dotrat2024
Length of ownership:1 month
I live in a noisy apartment complex with party people, next to the pool and a highway. I have to get up at 3:30 am and work weekends. Summer is LOUD Your product give me SILENCE. I can still hear my alarm and live my life.
Written by a customer while visiting bose.com
Customer Rating
5
Look no further…Get you some!
on October 2, 2023
Posted by: Alisha311
Gender:Female
Length of ownership:1 month
These are amazing earbuds! They are so comfortable! I wear them while at work also use them for meetings. The music side is amazing! Bose Immersive setting is top notch and mind blowing. You feel as if your at a concert with your favorite band!! Also if you need to “hear” what’s happening around you there are 3 different levels of noise cancellation. So if your a person that leaves one ear bud out so you can hear don’t need to with these. If your a person with big or small ear they have multiple options to Choose from. They also have S-M-L Umbrella-shaped eartips are super soft yet still seal off outside noise. They have a feature that you can check to make sure your buds fit correctly. The app will let you know. The earbuds kinda of lock into your ear. I actually hated earbuds bc they are uncomfortable but these ones I can wear for hours without that uncomfortable ache you get with a traditional earbud!
Written by a customer while visiting bose.com
Customer Rating
5
Bose Quiet Comfort Ultra
on October 5, 2023
Posted by: Nurse CELY
Gender:Female
Length of ownership:1 week
Bose!! Amazing. I have always purchased Bose products and was classified as “Bougie” by friends. I was always asked why spend so much money on Bose products when there is other products that is better than Bose. SHOW ME!! Nothing. QUALITY OVER QUANTITY!! No proof!! Every new product Bose announced; I am the first to preorder and wait patiently. Nothing compares to all my Bose products. I have purchased Noise Cancellation sports headphones with wires to the newest one Bose Comfort Care Ultra Earbuds . ((Headphones, Speakers, and definitely all the wireless ear buds)) if there is any issues with any Bose products they’ll exchange it. Please insure all future Bose products. Accidents do happened!
Focusing back to the newest one::; Bose Comfort Care Ultra Earbuds…..Left me Speechless and probably going to need hearing aids soon. But I get lost into the earbuds. The sound is so clear. It’s so easy to change modes from quiet to aware and whatever you want to program your modes too.
Being a RN, I have stethoscopes that can be Bluetooth to my earbuds ( amplify lungs sounds etc etc)) which my assessments skills are on point especially caring for others. It’s so clear that I let my fellow nurses with my stethoscope and my Bose Earbuds; so they can experienced the difference when it comes down to assessments. Now Bose, let’s keep in mind of the FIRST LINE HEALTHCARE WORKERS!! Lately on the market; healthcare workers have Bluetooth stereoscopes that most part, it is in our daily practice. Speaking for myself, I will only buy and use Bose products in my normal daily living and in my professional life.
Focusing back to the newest one::; Bose Comfort Care Ultra Earbuds…..Left me Speechless and probably going to need hearing aids soon. But I get lost into the earbuds. The sound is so clear. It’s so easy to change modes from quiet to aware and whatever you want to program your modes too.
Being a RN, I have stethoscopes that can be Bluetooth to my earbuds ( amplify lungs sounds etc etc)) which my assessments skills are on point especially caring for others. It’s so clear that I let my fellow nurses with my stethoscope and my Bose Earbuds; so they can experienced the difference when it comes down to assessments. Now Bose, let’s keep in mind of the FIRST LINE HEALTHCARE WORKERS!! Lately on the market; healthcare workers have Bluetooth stereoscopes that most part, it is in our daily practice. Speaking for myself, I will only buy and use Bose products in my normal daily living and in my professional life.
Written by a customer while visiting bose.com
Customer Rating
4
Amazing sound, skips in and out
on October 5, 2023
Posted by: Jimmy19D
Gender:Male
Length of ownership:1 week
I just received my earbuds and the sound is amazing. The app that accompanies allow for eq changes that can be tailored to the individual’s specific preferences. I cannot give it five stars due to the fact that it skips in and out periodically, which is somewhat surprising given the cost.
Response from bose.comBy Jeff, Customer Support, Jeff, Customer Support, October 5, 2023
Hi Jimmy,
It's great to hear you've been enjoying the Quiet Comfort Ultra Earbuds! Thanks for leaving your feedback regarding your thoughts on the sound quality and the features of the Bose Music app.
I'm sorry to learn there were issues with audio skipping in and out. This could be related to the distance of the buds from the source device. Ideally, we recommend keeping the earbuds within 10m of your device. Additionally, walls, doors, windows, and other objects can reduce signal so it's best practice to keep the earbuds and device close together.
If you need any support with your buds, please do not hesitate to get in touch with our friendly support team! https://bose.life/3ET4mCs
It's great to hear you've been enjoying the Quiet Comfort Ultra Earbuds! Thanks for leaving your feedback regarding your thoughts on the sound quality and the features of the Bose Music app.
I'm sorry to learn there were issues with audio skipping in and out. This could be related to the distance of the buds from the source device. Ideally, we recommend keeping the earbuds within 10m of your device. Additionally, walls, doors, windows, and other objects can reduce signal so it's best practice to keep the earbuds and device close together.
If you need any support with your buds, please do not hesitate to get in touch with our friendly support team! https://bose.life/3ET4mCs
Written by a customer while visiting bose.com
Customer Rating
5
Bose for Life!
on October 10, 2023
Posted by: Wonderwoman519
Gender:Female
Length of ownership:1 month
I'm a student, a teacher, a coach, a runner and a music lover with a very eclectic collection. My earbuds are usually put to work in all sorts of settings and capacities. This one delivers big time!
While I study or when I work out at the gym but need to be catching up on one of the classes without the gym's loud music on the way, my new Quiet Comfort Ultra have unparalled noise cancellation. I love how I can seamlesly shift from total quiet, when I'm deep into one of my classes, to immersive sound (to rock that unique Bose Bass!) to aware - when I'm walking around and need to be aware of my surroundings.
I also love how it's stable in my ears during my runs and workouts, staying locked even though I have very little ears. And, I have to say, I also love its discreet look.
I've tried different earbuds brands but I keep coming back to Bose. Nothing compares to it's noise cancellation and sound quality. This one took both to a whole different level of confort, immersive sound and take us to a whole different world. Thanks Bose!
Written by a customer while visiting bose.com
Customer Rating
4
Great but still lacking
on October 12, 2023
Posted by: Leon90
Gender:Male
Length of ownership:1 month
The noise cancelation is mind blowing. However, I'm hearing white noise and not sure if that's normal. I was also expecting for the extra tips to be in a better carrying case and not just in a box that can easily be misplaced
Response from bose.comBy Jeff, Customer Support, October 12, 2023
Hi Leon,
Great to hear you were blown away by the noise cancellation of the Ultra Earbuds! With regard to white noise - all speakers make a slight 'hiss' sound when they're on but no sound is playing through. The reason you can hear it when not listening to music is because the Noise cancelling feature is removing ambient external sounds and that's making it more noticeable.
Great to hear you were blown away by the noise cancellation of the Ultra Earbuds! With regard to white noise - all speakers make a slight 'hiss' sound when they're on but no sound is playing through. The reason you can hear it when not listening to music is because the Noise cancelling feature is removing ambient external sounds and that's making it more noticeable.
Written by a customer while visiting bose.com
Customer Rating
4
Stays Put
on October 17, 2023
Posted by: nesjes24
Gender:Male
Length of ownership:1 week
I was so excited to try these out. They are very comfortable for long wears and actually stays put. There is no need for adjusting and no feeling of them falling out of my ear, like my previous set. I can go for a run, and it stays right in place. When I have these in and play my music, it sounds top notch. I can actually shut the world out and get lost into my tunes during my workouts. I like that it has an aware mode so I can hear around me should I choose too. The battery last a pretty long time. I went pretty much a week before having to recharge them.
Written by a customer while visiting bose.com