Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
Good for music, horrible for calls
on April 22, 2025
Posted by: AT
Gender:Female
Length of ownership:1 month
Great for music and podcasts when they work and don't disconnect from my phone. This has happened a few times since I bought them a couple wks ago. Double as terrific earplugs for concerts and loud public transit. However they are absolutely unusable when trying to have a phone conversation. I've tried so many different settings and the person on the other end either can't hear me or can barely hear me mixed with lots of ambient noise. Still considering returning these as the phone call performance is almost a deal breaker.
Response from bose.comBy Bose, Customer Support, April 25, 2025
Hello AT,
I am glad to hear that you are not happy with your QuietComfort Ultra earbuds during phonecalls. To make sure you are getting the best audio experience for your music and calls, please check our fit guide so you know how to correctly wear the earbuds: https://bose.life/3uWVAlx
If you need further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am glad to hear that you are not happy with your QuietComfort Ultra earbuds during phonecalls. To make sure you are getting the best audio experience for your music and calls, please check our fit guide so you know how to correctly wear the earbuds: https://bose.life/3uWVAlx
If you need further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Perfect sound
on April 22, 2025
Posted by: Phatalerr
Gender:Male
Length of ownership:1 month
Love the sound… having issues keeping them in my ears, some workouts they are fine and some workouts they don’t want to stay in…gonna try to mix match the rubber fittings.
Written by a customer while visiting bose.com
Customer Rating
5
Everything
on April 21, 2025
Posted by: Ckazper
Gender:Male
Length of ownership:1 month
Amazing i love these earbuds the sound quality is phenomenal
Written by a customer while visiting bose.com
Customer Rating
4
New purchase
on April 21, 2025
Posted by: dvilla
Gender:Male
Length of ownership:1 month
i recently bought these and am pleased with the sound but i do have a couple of issues. the hinge on the case seems to be a weak point and seems it won't last too long, flimsy. #2 the sound does not go very loud i have cheaper pods that are much louder.
Written by a customer while visiting bose.com
Customer Rating
5
Grate quality
on April 20, 2025
Posted by: Jesus bose
Gender:Male
Length of ownership:1 month
Had some jbl last and just didn't saty on my eas good as my bose and better sound quality
Written by a customer while visiting bose.com
Customer Rating
5
I own Bose since in the 90s
on April 19, 2025
Posted by: HL
My third Bose headphones Easy configuration. Amazing Bose quality sound.
Written by a customer while visiting bose.com
Customer Rating
5
Great Noise Cancelling Features
on April 18, 2025
Posted by: TM
I deal with severe sensitivity to sudden and sustained loud noises. The Bose Ultra Earbuds noise cancelling feature have made a signfiicant difference.
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds I've ever owned!!
on April 18, 2025
Posted by: Ed Kolpropa
Gender:Male
Length of ownership:1 month
Awesome! My son-in-law had a pair I tried while on vacation, and WOW! put my Jabra set to shame..like no comparison. Couldn't wait to get my own! I love the no background noise! I'm sold! I'll never own another brand...I'm sticking with the best..BOSE!
Written by a customer while visiting bose.com