Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
1
Don’t waste your money.
on October 17, 2024
Posted by: Disappointedinator5000
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Terrible. Full of glitches. Have had to send them back four times now and it takes FOREVER to get the new pair. One or both buds will just stop working or get real quiet or desync randomly,
Response from bose.comBy Customer Support, October 17, 2024
We're truly sorry to hear about the frustrating experience you've had with your earbuds. It's disappointing to learn about the recurring issues. This is not the experience we want for our customers, and we understand how upsetting this must be. To address the connection issues, we recommend visiting this link: https://bose.life/4eSeV9J. If there's anything we can do to assist or if you need further support, please let us know. You can find out how to contact us here: https://bose.life/globalcontact.
Kind Regards,
Eric V - Customer Support
Kind Regards,
Eric V - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Nice sound
on October 17, 2024
Posted by: Carlos 21carlitos
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] The best sound I prefer used always Bose products never chance
Written by a customer while visiting bose.com
Customer Rating
5
Quality product
on October 17, 2024
Posted by: Arb56
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Very happy with earbuds. Hestitant with price but have had many Bose headphones before and was very happy with them. My last pair of Bose lasted 5 years and I used them daily. Quality product with options for noise cancellation. Pause can be a bit too touchy sometimes though.
Written by a customer while visiting bose.com
Customer Rating
4
Solid but nothing groundbreaking
on October 17, 2024
Posted by: Bb4
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Solid product. Not much of a change from the quiet comfort II except for spatial sound and multipoint. Multipoint can be a glitchy but easy to adjust in the app.
Written by a customer while visiting bose.com
Customer Rating
5
Bose QuietComfort Ultra Earbuds
on October 17, 2024
Posted by: z
[This review was collected as part of a promotion.] Comfortable. Perfect noise cancelling. Hope to see more colours
Written by a customer while visiting bose.com
Customer Rating
5
Features are great to adjust to make your needs.
on October 17, 2024
Posted by: Jb538
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Have for a week now. They feel and fit better than the Apple pros. The sound quality gives you a better experience like a home theater gives you. It like having the home theater on the go. Dose great watching movies and playing music.
Written by a customer while visiting bose.com
Customer Rating
4
Good Earbuds for casual users
on October 17, 2024
Posted by: JET117
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] This was my first pair of earbuds dropping this amount of money on. I have usually used 50 dollar or cheaper earbuds. For me these earbuds have been well worth the money. There are only two downsides but they are easy to look over. For casual listening to music and watching videos these earbuds excel greatly. However the noise canceling does not block out all noise and there is some electronic static from the earbuds when nothing is being played through them. Overall they are good earbuds for people seeking causal use.
Written by a customer while visiting bose.com
Customer Rating
2
Great listening quality, terrible microphone
on October 17, 2024
Posted by: Ross
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Great listening quality, terrible microphone performance. Have received so many complaints that I cannot use ear buds for phone calls or meetings.
Response from bose.comBy Global Customer Service, October 17, 2024
Hello, it's so great to hear you feel these have a great listening quality. These are designed to give great calls, so this is unusual to hear. We would recommend that you are not in a noisy environment, or with lots of wind when taking calls, to get the best experience.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com