Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
on October 17, 2024
Posted by: Franks ear enhancement
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought about a month ago. Like the sound and noise canceling feature. But have never been able to get a full charge, sometimes no charge at all.
Response from bose.comBy Customer Care, October 17, 2024
Hi Frank.
Thank you for your post and for complementing the sound and noise cancellation of the earbuds. Sorry to hear that you are experiencing a battery charging issue. Troubleshoot this by following the steps here, https://bose.life/4eNXUxh. If you need further help, please contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post and for complementing the sound and noise cancellation of the earbuds. Sorry to hear that you are experiencing a battery charging issue. Troubleshoot this by following the steps here, https://bose.life/4eNXUxh. If you need further help, please contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Earbuds ever
on October 17, 2024
Posted by: Anonymous
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Bose replaced my previous Earbuds with the Bose QuietComfort Ultra Earbuds. These earbuds are "Awesome" with excellent sound quality. They fit your ears so well and feel snug and comfortable. It also comes with three more cover size options for different ear sizes. The snug fits help me to use them for my running.
Written by a customer while visiting bose.com
Customer Rating
5
Immersion feature worth the upgrade
on October 17, 2024
Posted by: Dogill
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Own the QC II’s and hesitated to buy the Ultras due to similarities. To me, the Ultras “Immersion” feature makes a big difference in the type of music I mostly listen to (Jazz). Plus, since they’re new, battery life and fit are better.
Written by a customer while visiting bose.com
Customer Rating
4
ANC!
on October 17, 2024
Posted by: tbone23
[This review was collected as part of a promotion.] Noise Cancelling is 5 Stars. Connectivity is a learning curve, and I am not sure yet how to rate it; it might be me or other devices. I haven't been able to keep one from falling out yet. I have tried different tips and the other rubber ear holder, but I forget what it is called. I don't think I would work in them yet. Certain movements and the right earbud come out. There is some subtle difference between my ears. I prefer wearing these over my Bose Ultra headphones because they are cooler and minimalist by comparison. They do become uncomfortable after a while. I wear headphones or buds 24/7 because of my environment and I sleep days... I'm happy I bought them, and amazingly, they have packed a decent battery, microphones, chips, antenna, speakers, and controls in such a small device. Even though hearing aids have been around for a long time, they, until recently, had wireless connectivity. Maybe another way to charge them besides the case would be nice, but that's more hardware. Flexible earbuds will be coming around the corner as well.
Written by a customer while visiting bose.com
Customer Rating
5
One of life’s simple pleasures
on October 17, 2024
Posted by: Ice buds
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Just got these, outstanding comfort,exemplary sound, really enjoy the equalizer And quality craftsmanship.
Written by a customer while visiting bose.com
Customer Rating
5
Great for Workouts
on October 17, 2024
Posted by: PTLauren
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I love my Earbuds! They fit well and stay positioned when I exercise. Easy to use!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound!
on October 17, 2024
Posted by: 037
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Best earphones i ever had, long lasting battery, they fit perfectly
Written by a customer while visiting bose.com
Customer Rating
1
Trash
on October 17, 2024
Posted by: Gee
[This review was collected as part of a promotion.] bought these headphones a year ago and, this is my fourth replacement every time they sent me a replacement. It’s always a refurbished garbage
Response from bose.comBy Global Customer Support, October 17, 2024
Hello, we always aim for the highest quality products, so this is unusual to hear. You can find guidance here https://bose.life/3NPmylD to ensure your earbuds work prefectly.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com