Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
No noise
on October 17, 2024
Posted by: Twins
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I really like the sound quality with the noise canceling
Written by a customer while visiting bose.com
Customer Rating
5
Bose QuietComfort Ultra Earbuds
on October 17, 2024
Posted by: MrDjblue
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this a couple weeks ago and I really love it.. so far the best earbuds I’ve ever owned.
Written by a customer while visiting bose.com
Customer Rating
3
An ok product
on October 17, 2024
Posted by: Moj
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] Too bulky and the sound is not as good as it is advertised
Response from bose.comBy Global Customer Service, October 17, 2024
Hello, we always aim for the highest quality products. These are designed to be small and portable. These also come with a equalizer in the Bose app, so you can get the best sound for you. There are further steps here to get the best sound too
bose.life/3NPmylD
Thanks
Mike - Customer Support
bose.life/3NPmylD
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Looking for Superior Sound..Found it Here
on October 17, 2024
Posted by: Pitt
Length of ownership:1 month
[This review was collected as part of a promotion.] I had only been exposed to Apple ear buds, so I didn’t realize how superior the Bose Quite Comfort Ultra earbuds are in comparison. I immediately gave my Apple ear buds away and I can’t recommend these enough….make the switch, you’ll be VERY happy you did!!
Written by a customer while visiting bose.com
Customer Rating
3
Amazing sound, wouldn't stay put
on October 17, 2024
Posted by: Aili83
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] The immersive sound is absolutely incredible. Like an artist is giving me a private performance but I couldn't get them to stay in my ears no matter what I tried. Changing the sizes, making sure it suctioned to my ear, I tried everything I could think of and advice I found. They wouldn't stay in even during light activity like slow walking.
Response from bose.comBy Customer Support, October 17, 2024
Hello,
I am sorry to hear that you are unable to find the best fit for your QuietComfort Ultra Earbuds.
I invite you to check this article to understand how to correctly wear the earbuds: https://bose.life/3uWVAlx
You should also try the different eartip and stability bands size to find the perfect fit for your ears. Alternatively sizes (XS/XL) are also available if needed.
If you have any questions or need assistance, please contact our team directly: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you are unable to find the best fit for your QuietComfort Ultra Earbuds.
I invite you to check this article to understand how to correctly wear the earbuds: https://bose.life/3uWVAlx
You should also try the different eartip and stability bands size to find the perfect fit for your ears. Alternatively sizes (XS/XL) are also available if needed.
If you have any questions or need assistance, please contact our team directly: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best Bose Earbuds Yet!
on October 17, 2024
Posted by: EKnight78
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Absolutely incredible sounding earbuds!
Comfy fit and they stay in my ear perfectly when I go out for a run! Love the new immersive option!!!⭐️⭐️⭐️⭐️⭐️
Comfy fit and they stay in my ear perfectly when I go out for a run! Love the new immersive option!!!⭐️⭐️⭐️⭐️⭐️
Written by a customer while visiting bose.com
Customer Rating
2
Super buggy
on October 17, 2024
Posted by: Tom
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I have had the QuietComfort II Earbuds for two years, and they are great. I just bought the Ultra and along with a constant feedback sound in the left earbud they also randomly cut out, stop playing audio but stay "connected", and I have to fully reset the earbuds to get them to work again.
I gave them two stars as I may just have a bad set.
Response from bose.comBy Customer Support, October 17, 2024
Hi Tom, thanks for leaving your feedback. I'm sorry to learn there were problems with a audio in one of the earbuds. Resetting them is a good place to start, if you still have problems, I'd encourage you to check our website for troubleshooting options: https://www.bose.co.uk/en_gb/support/articles/HC2519/productCodes/QCUE-HEADPHONEIN/article.html.
Still need help? We're here for you. Head to this link for more assistance https://bose.life/3ET4mCs.
Jeff - Customer Support
Still need help? We're here for you. Head to this link for more assistance https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Top goat feature!
on October 17, 2024
Posted by: Vicoboss
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought them not too long ago and so far I can assure you they have features I have never seen in other brands!!! It is like they are made to protect your hearing from loud and unexpected noise.
Written by a customer while visiting bose.com