Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
2
Random disconnecting
on October 18, 2024
Posted by: Paulius
Gender:Male
Length of ownership:1 year or longer
I bought a year ago or so
And now it started disconnecting randomly, very annoying.
And now it started disconnecting randomly, very annoying.
Response from bose.comBy Customer Support, October 18, 2024
Hello Paulius,
Thank you for sharing your experience with your QuietComfort Ultra Earbuds.
I am sorry to hear that you are randomly experiencing connectivity issues with them. In order to completely reset the connection between the earbuds and your smartphone, I would suggest following these steps: https://bose.life/qcufr
If you need further assistance, you can always contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience with your QuietComfort Ultra Earbuds.
I am sorry to hear that you are randomly experiencing connectivity issues with them. In order to completely reset the connection between the earbuds and your smartphone, I would suggest following these steps: https://bose.life/qcufr
If you need further assistance, you can always contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Noise Cancelling
on October 18, 2024
Posted by: gjackson33
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these to replace my old Bose QC over the ear headphones that I use mowing lawns. I can barely hear the large engine right behind and the sound quality is awesome! Makes my day go much faster!
Written by a customer while visiting bose.com
Customer Rating
3
on October 18, 2024
Posted by: Icebuds
[This review was collected as part of a promotion.] I do love Bose and own a lot of it. These will not stay in my ears for anything. So I bought the over the ear.
Response from bose.comBy Customer Support, October 18, 2024
Hello, thanks for leaving your feedback of the QC Ultra Earbuds. Sorry to hear you had trouble with them staying in your ears. This would suggest you have either the wrong tips or the wrong stability bands installed on them. I'd advise checking out our fit guide to ensure you have the best fit. This will prevent them from falling out. https://www.bose.com/help/qcu-earbuds-find-your-fit?srsltid=AfmBOopmJsd-4OtPj7vy0X9at2I20UocykQM4By5YiLDJAWIKAwQsurq.
If you need any assistance, please get in touch. https://bose.life/3ET4mCs
Jeff - Customer Support
If you need any assistance, please get in touch. https://bose.life/3ET4mCs
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sounds
on October 18, 2024
Posted by: Big D
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I getting my buds maybe 1 year ago I’m love it thank you Bose.
Written by a customer while visiting bose.com
Customer Rating
4
Nice features
on October 18, 2024
Posted by: Wayne
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Great pair of earphones, only needs better call quality which is needed in a big way, I primarily use it for my gym workouts, but in the office it’s AirPods because of call quality. They fit in the ear comfortably, the immersion is the best. ANC is top notch.
Written by a customer while visiting bose.com
Customer Rating
3
Good but could be great with a few changes
on October 18, 2024
Posted by: Shane1980
Length of ownership:3 months
[This review was collected as part of a promotion.] The sound quality is great.My complaints are
1 The volume when on calls is lacking
2 Connection issues sometimes. Cuts out when im on my motorcycle and i cant get to them because i have a helmet on
3 Need a find my earbud setting like the galaxy earbuds have.For each individual earbud not the case.
1 The volume when on calls is lacking
2 Connection issues sometimes. Cuts out when im on my motorcycle and i cant get to them because i have a helmet on
3 Need a find my earbud setting like the galaxy earbuds have.For each individual earbud not the case.
Response from bose.comBy Customer Support, October 18, 2024
Thank you for sharing your thoughts with us! We’re glad to hear that you enjoy the sound quality, but we understand your concerns about the call volume and connectivity issues. Your suggestions are incredibly valuable, and we’ll make sure to pass them on to our development team. If you need further assistance, please don’t hesitate to reach out via https://bose.life/globalcontact.
Kind Regards,
Eric V - Customer Support
Kind Regards,
Eric V - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Incredible sound and comfort.
on October 18, 2024
Posted by: Milnmany
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I’m usually an over-the-ears headphones person. I have two sets of the Bose NC 700 HP to prove it! Well I tried these noise reduction in-ear Bose QC buds and was treated to wide open soundstage in a seemingly private room. No ear fatigue from wearing them for hours. They are a delight and sit right next to my headphones on the desk. Which to use today?
Written by a customer while visiting bose.com
Customer Rating
4
Good product overall but could be even better
on October 18, 2024
Posted by: Greg
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I got these mainly to use at the gym and for running. Here are the pros and cons after about a month of daily use.
Pros:
Sound quality is great, one of the best.
Transparency mode is good.
They fit well and stay in place.
Relatively easy to control while running.
Noise cancelling is good but has its limitations depending on the environment.
Decent mobile app.
Sound quality is great, one of the best.
Transparency mode is good.
They fit well and stay in place.
Relatively easy to control while running.
Noise cancelling is good but has its limitations depending on the environment.
Decent mobile app.
Cons:
EQ is accurate at low and mid volume but seems to level out automatically at higher volumes.
Max volume could be higher.
EQ is accurate at low and mid volume but seems to level out automatically at higher volumes.
Max volume could be higher.
Other:
Included tips are ok but any 3rd party foam tips are much better (not included).
Touch controls should be more customizable.
Overall size is bigger than expected.
Charging case feels cheap but it does the job.
Included tips are ok but any 3rd party foam tips are much better (not included).
Touch controls should be more customizable.
Overall size is bigger than expected.
Charging case feels cheap but it does the job.
Written by a customer while visiting bose.com