Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
Comfortable
on October 17, 2024
Posted by: Roz18
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Worked great until the warranty just expired. Now the left bud won’t charge properly. Tech tried to remedy but to no avail. Same thing happened to first pair of buds I had. Offered slight discount to purchase new set. Very upset with Bose. Quality doesn’t seem there. Not like the Bose Series III speakers I have had for over 35 years.
Written by a customer while visiting bose.com
Customer Rating
5
Sound and features unbelievable!
on October 17, 2024
Posted by: Doyle
[This review was collected as part of a promotion.] I love these earbuds. They are so comfortable and the crystal clear sound is remarkable.
Written by a customer while visiting bose.com
Customer Rating
3
on October 17, 2024
Posted by: salllyimah
[This review was collected as part of a promotion.] Buggy Bose app that struggles to connect sometimes which is unfortunate b/c the sound quality is great. I am actually debating returning them b/c this is annoying.
Response from bose.comBy Customer Care, October 17, 2024
Hi Sally.
Thank you for your post and for praising the sound quality of the earbuds. Sorry to hear that you are experiencing a connection issue with the app. Troubleshoot this by removing the earbuds in the app and adding them back. This will refresh its settings. https://bose.life/3Yqgm9w. If you need further help, please contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post and for praising the sound quality of the earbuds. Sorry to hear that you are experiencing a connection issue with the app. Troubleshoot this by removing the earbuds in the app and adding them back. This will refresh its settings. https://bose.life/3Yqgm9w. If you need further help, please contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Ear Buds
on October 17, 2024
Posted by: KIDNEY01
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] They are exceptional ear buds. They luve up to all they said they would do and more. They make you feel as if you are part of the movie, and even cause you to wonder if other might be hear the audio as well.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound and outstanding noise canceling!
on October 17, 2024
Posted by: Hd4mtns
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the Bose Quiet Comfort Ultra Earbuds for an international trip and couldn't be happier. The sound quality is fantastic and the noise canceling puts you in your own world! My 2 suggestions would be to first, be able to see what the charge status is for the cassrying case and for more earbuds battery time than the 6 or so hours (for longer flights and days). Other than those items, Bose hit this one out of the park.
Written by a customer while visiting bose.com
Customer Rating
2
Back ground noise
on October 17, 2024
Posted by: David
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Outstanding sound however, the mics picks up and amplify back ground noise making it almost impossible to carry on a conversation.
Response from bose.comBy Customer support, October 17, 2024
Hello David and thank you for your review.
We are glad to hear you are enjoying the outstanding sound!
If you are experiencing issues with mic quality making sure you have a proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.
We suggest running through the Fit test within the Bose app to get the best fit for you.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear you are enjoying the outstanding sound!
If you are experiencing issues with mic quality making sure you have a proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.
We suggest running through the Fit test within the Bose app to get the best fit for you.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
10 out of 10
on October 17, 2024
Posted by: MoTone
[This review was collected as part of a promotion.] PERFECT!!! Well balanced sound and fit great. Love the app control so tone and modes can be adjusted to fit my preference. HIGHLY RECOMMEND!!
Written by a customer while visiting bose.com
Customer Rating
5
Great job
on October 17, 2024
Posted by: Steveoo
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Excellent work I like them great product keep up the great
Written by a customer while visiting bose.com