Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Amazing
on October 17, 2024
Posted by: nimsay
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I have ZERO complaints with BOSE. I own a sound bar and speakers that I love!! Bass on my new earbuds are insane ✨✨✨ gym sessions are 10000x better
-I’ve had my Bose QC ultra earbuds for less than a month and I haven’t put them down ever since as soon as I charge them to a full battery ( that will last up to 5 days ) I only regret not getting them sooner 🩷
-I’ve had my Bose QC ultra earbuds for less than a month and I haven’t put them down ever since as soon as I charge them to a full battery ( that will last up to 5 days ) I only regret not getting them sooner 🩷
Written by a customer while visiting bose.com
Customer Rating
4
Good sound, problem connecting.
on October 17, 2024
Posted by: Markmcm
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Sound is great but at times my right bud does not activate. It takes me putting it back in the case 3-4 times.
Written by a customer while visiting bose.com
Customer Rating
4
Good ANC, sound, comfort, bad build/mic quality
on October 17, 2024
Posted by: Framingham Lover
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] The QC Ultra earbuds are an overall excellent pair of earbuds from my favorite audio company. I'll write this review as a list of pros and cons.
Pros:
1. The BEST ANC in any headphone or earbud, whether from Bose or other companies. Custom tune is outstanding at adapting ANC, which means it's extremely effective across the frequency spectrum.
2. Sound is great. Earbuds sound very much like any other Bose product. They have rich, deep base, clear highs, and solid mids.
3. Comfort: These are the most comfortable earbuds I've owned, I can where them for a very rigarous 30 minute workout and they still feel good in my ears.
Cons:
1. They Seem to fall apart every six months or so. I’m not sure why, but every six months or so, the ring that holds the ear tip on the bud breaks off. This causes them not to fit properly any more, and I've had to get like three replacement pairs which is annoying. i’ve been gentle with all three pairs, but they still fall apart.
2. Microphone quality for calls: these earbuds are not very good at phone calls. Bose needs to upgrade the quality of its voice pickup mic system, especially for loud or windy environments.
Pros:
1. The BEST ANC in any headphone or earbud, whether from Bose or other companies. Custom tune is outstanding at adapting ANC, which means it's extremely effective across the frequency spectrum.
2. Sound is great. Earbuds sound very much like any other Bose product. They have rich, deep base, clear highs, and solid mids.
3. Comfort: These are the most comfortable earbuds I've owned, I can where them for a very rigarous 30 minute workout and they still feel good in my ears.
Cons:
1. They Seem to fall apart every six months or so. I’m not sure why, but every six months or so, the ring that holds the ear tip on the bud breaks off. This causes them not to fit properly any more, and I've had to get like three replacement pairs which is annoying. i’ve been gentle with all three pairs, but they still fall apart.
2. Microphone quality for calls: these earbuds are not very good at phone calls. Bose needs to upgrade the quality of its voice pickup mic system, especially for loud or windy environments.
Written by a customer while visiting bose.com
Customer Rating
5
Great ear buds
on October 17, 2024
Posted by: Nikegolf808
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] A wireless charging case would be nice to have. For a feature
Written by a customer while visiting bose.com
Customer Rating
4
Good enough for most
on October 17, 2024
Posted by: Theaudioguy
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought a used for over a month indirect comparison to the high end sony earbuds.
The Sony product sounds better and despite what the many reviews around the internet say, the sound canceling on the Sony is better. Sony has better passive noise cancelation because of the foam tips and active noise cancelation.
I like the bose product, and it is good, but the immersive audio is gimmicky and the when using it the eq settings you use for 1 song may not be a great fit for the next song. So I find myself fiddling with the eq more than I'd like to be.
Removing immersive audio fixes that, but then the sound is lacking compared to my sonys.
Written by a customer while visiting bose.com
Customer Rating
5
Amazingly comfortable
on October 17, 2024
Posted by: Peteonabike
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Incredible fit and comfort, and they feel super secure. The three standard "modes" work well in different environments. I set up one of my own, for cycling, that still has situational awareness but minimizes wind noise. The sound quality is excellent. My only complaint is that the touch pads are really sensitive and just brushing against them accidentally can activate the pause function.
Written by a customer while visiting bose.com
Customer Rating
2
Great for music not for conversations
on October 17, 2024
Posted by: naltoran123
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought this earbuds 13 days ago, am truck driver, for music recommended 100%, now if you are going to have a conversation like me driving in a tractor trailer every body complain about all the back ground noise, Bose need to fix that problem like ASAP, I will give an F , on the price is not worth it
Response from bose.comBy Customer Support, October 17, 2024
Thank you for your review!
We are glad to hear that you love the QC Ultra earbuds for your music!
If you are experiencing poor microphone pick up proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear that you love the QC Ultra earbuds for your music!
If you are experiencing poor microphone pick up proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Love the different modes
on October 17, 2024
Posted by: mayam
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought these this as a second set so I was not constantly having to switch out my AirPods from one bag to another. However, I have not used my AirPods since purchasing quietcomfort. I love the different modes such as aware or quiet mode depending on my surroundings. Pairs just fine with iPhone. Sometimes takes a few times to get the left earbud to properly connect which is a tad frustrating. Aside from that great purchase and would buy again.
Written by a customer while visiting bose.com