Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Best headphones bar none
on October 17, 2024
Posted by: Shhmusic
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Easily the best headphones pound for pound. The immersive mode you really hear the nuances in music that beats, airpods, and galaxy cant. The only thing i can think of that can come close to these are jabras, and thats just simply cause of price.
Written by a customer while visiting bose.com
Customer Rating
2
Major disappointment…
on October 17, 2024
Posted by: Rockodog1AZ
[This review was collected as part of a promotion.] I have significant hearing loss, and hoped that the best Bose earbuds would grant me sufficient volume to enjoy good music with the typical quality of Bose’s long-standing reputation. Had I known they would self-adjust to limit the volume to a reduced level, I’d never have spent the money. I’ve been unable to reprogram them to the initial volume they had in the first few minutes before they automatically reduced their output…
Response from bose.comBy Customer Support, October 17, 2024
Hello,
I am sorry to hear that you found the sound of the Bose QuietComfort Ultra Earbuds reduced. I would suggest checking and adjusting the Equalizer settings within the Bose app. You will find how to do so here: https://bose.life/4f7elEH
Also, please make sure you are correctly wearing them as it can impact the audio experience: https://bose.life/3uWVAlx
If you have any questions, don't hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you found the sound of the Bose QuietComfort Ultra Earbuds reduced. I would suggest checking and adjusting the Equalizer settings within the Bose app. You will find how to do so here: https://bose.life/4f7elEH
Also, please make sure you are correctly wearing them as it can impact the audio experience: https://bose.life/3uWVAlx
If you have any questions, don't hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Average
on October 17, 2024
Posted by: LCDR
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] i am a disabled veteran with hearing loss. i am not impressed with these.
Written by a customer while visiting bose.com
Customer Rating
5
Bose QuietComfort Ultra Earbuds
on October 17, 2024
Posted by: z
[This review was collected as part of a promotion.] Comfortable. Perfect noise cancelling. Hope to see more colours
Written by a customer while visiting bose.com
Customer Rating
2
Great listening quality, terrible microphone
on October 17, 2024
Posted by: Ross
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Great listening quality, terrible microphone performance. Have received so many complaints that I cannot use ear buds for phone calls or meetings.
Response from bose.comBy Global Customer Service, October 17, 2024
Hello, it's so great to hear you feel these have a great listening quality. These are designed to give great calls, so this is unusual to hear. We would recommend that you are not in a noisy environment, or with lots of wind when taking calls, to get the best experience.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Good Earbuds for casual users
on October 17, 2024
Posted by: JET117
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] This was my first pair of earbuds dropping this amount of money on. I have usually used 50 dollar or cheaper earbuds. For me these earbuds have been well worth the money. There are only two downsides but they are easy to look over. For casual listening to music and watching videos these earbuds excel greatly. However the noise canceling does not block out all noise and there is some electronic static from the earbuds when nothing is being played through them. Overall they are good earbuds for people seeking causal use.
Written by a customer while visiting bose.com
Customer Rating
5
Features are great to adjust to make your needs.
on October 17, 2024
Posted by: Jb538
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Have for a week now. They feel and fit better than the Apple pros. The sound quality gives you a better experience like a home theater gives you. It like having the home theater on the go. Dose great watching movies and playing music.
Written by a customer while visiting bose.com
Customer Rating
4
on October 17, 2024
Posted by: Alakai
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these ear buds about a month ago and I've been loving them so far. They do disconnect randomly sometimes but that's about it for any issues with it. The noise canceling is amazing tho and helps that's there's different modes depending where I am. Only other thing is I wish the battery life was a little better but with such a small case and settings taking alot of battery can't be helped. Overall really satisfied with these!
Written by a customer while visiting bose.com