Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Highly recommended
on May 6, 2025
Posted by: Bose user
Bose knows what he is selling. Very good product and knows what I want/when needed. Highly Recommended!!!
Written by a customer while visiting bose.com
Customer Rating
4
I'm pleased so far
on May 6, 2025
Posted by: Dee
Gender:Male
Length of ownership:1 week
These were delivered day before yesterday. I've had them for 2 days, and the immersive setting is fantastic. I am very pleased with this purchase. Hopefully, one earbud doesn't go dead like the last bose, quiet with the wireless charging case.
Written by a customer while visiting bose.com
Customer Rating
5
Best among the rest
on May 5, 2025
Posted by: DocSonny
Best Noise Cancellation.
Best Sound Immersion.
Good for indoor and outdoor use.
Best Sound Immersion.
Good for indoor and outdoor use.
Written by a customer while visiting bose.com
Customer Rating
3
Almost there
on May 5, 2025
Posted by: Echoch
Many times only one side is working. It is very annoying
Response from bose.comBy Bose, Customer Support, May 5, 2025
Hi.
Thank you for your post. We need to know exactly what issue you are facing with your earbuds. Please feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
Thank you for your post. We need to know exactly what issue you are facing with your earbuds. Please feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Too quiet, some software issues.
on May 5, 2025
Posted by: Steven
Gender:Male
Length of ownership:3 months
I think these earbuds are too quiet for the price. On many songs I have to increase the volume to maximum just to hear it at a "normal" audio level. The bass, while it has a very wide and accurate range, is FAR from punchy, I've had cheap $30 earbuds with better punch in the bass, I'm very dissatisfied with this aspect. Whenever I answer a phone call it automatically switches over to transparency mode, and it gets so quiet that I can barely hear the person even on max volume, transparency being turned on and unable to turn off does not help. For some reason the left earbud is slightly quieter, and the focal point of the sound is off slightly because of it.
That being said they're very comfortable, I can wear them at work all day everyday without any soreness in my ears or slippage, the design is improved from the QCII.
The battery is good enough for daily use, with my use of them i never have had the earbuds die on me in a single listening session, and the charging case charges them quickly enough I've never had to worry about it. I use them daily and only have to charge the case maybe once a month, if that. The immersion mode isn't all that immersive, pretty gimmicky it just sounds like the sound is coming from about 6" away from your face as opposed to actually being ambient to the room. Bose definitely could do better with this feature.
Written by a customer while visiting bose.com
Customer Rating
5
No HISS or DISTORTION
on May 5, 2025
Posted by: Bob H
Gender:Male
Length of ownership:1 week
I've had my Bose quietcomfort ultra earbuds for about a week. They are the best earbuds I've ever listened to.
I've previously had 2 different Sony NC earbuds. Both of them had this annoying hiss. That hiss made me think I was developing Tinnitis.
When I listen to my new Bose quietcomfort ultra earbuds there is no hiss, no background distortion. All i hear is crystal clear voice and music. I pair my Bose quietcomfort ultra earbuds with my smart TV and enjoy an enhanced audio experience with every movie I watch.
The noise canceling is incredible!
They fit in your ears perfectly and comfortably.
They are a marvel of cutting edge technology.
I absolutely love these earbuds!!!
I've previously had 2 different Sony NC earbuds. Both of them had this annoying hiss. That hiss made me think I was developing Tinnitis.
When I listen to my new Bose quietcomfort ultra earbuds there is no hiss, no background distortion. All i hear is crystal clear voice and music. I pair my Bose quietcomfort ultra earbuds with my smart TV and enjoy an enhanced audio experience with every movie I watch.
The noise canceling is incredible!
They fit in your ears perfectly and comfortably.
They are a marvel of cutting edge technology.
I absolutely love these earbuds!!!
Written by a customer while visiting bose.com
Customer Rating
1
Very Bad Quality sound during phone calls
on May 5, 2025
Posted by: Tomas
Gender:Male
Length of ownership:1 week
The sound during telephone calls is really bad quality,
Response from bose.comBy Bose, Customer Support, May 5, 2025
Hello Tomas, if sound quality during calls isn't working as well as expected, we do have troubleshooting suggestions that can help improve this. Please feel free to check our support pages here: https://bose.life/4dX5XXo.
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
sound quality, fit and features
on May 4, 2025
Posted by: BradB207
Gender:Male
Length of ownership:1 month
I really have one word to describe these ear buds
AWESOME!!!!
Sound quality and fit Superior. Blows AirPods out of the water.
AWESOME!!!!
Sound quality and fit Superior. Blows AirPods out of the water.
Written by a customer while visiting bose.com