Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4 out of 5
4.4
(2,820 Reviews)
Open Ratings Snapshot
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
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Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5 out of 5
5
Love it!
on May 14, 2025
Posted by: CSDCruz
Gender:Female
Length of ownership:1 week
Bose never disappoints. The sound quality is phenomenal. Pricing wish it was a bit cheaper. 😅
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great sound
on May 14, 2025
Posted by: Edie T
I bought this about a month ago and they work very well. My music sounds crisp, and the immersion setting is amazing. My only complaint is that I set the mode of my earbuds for aware, and every time I use them, the mode defaults back to quiet, and I have to reset them. I'm sure that there is a setting that I have missed for that, but I haven't been able to find it.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Excellent
on May 12, 2025
Posted by: Mitch ba
Gender:Male
Length of ownership:1 month
The bose ultra is a great product. The noise cancelation is great
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great new earbuds
on May 12, 2025
Posted by: Dave1960
Gender:Male
Length of ownership:1 month
New earbuds sound fantastic, also the noise reduction works perfectly
Written by a customer while visiting bose.com
Customer Rating
1 out of 5
1
Poor phone call quality
on May 11, 2025
Posted by: David 71
I purchased these about 3 weeks ago. The sound for music is fantastic, however the call reception for the people your calling for some reason there is a lot of background noise. I use the phone a lot, so these won't work for me. I'm Very disappointed! Now I have to figure out the return process.
Response from bose.comBy Customer SupportMay 12, 2025
Thanks for sharing your experience, we’re really sorry to hear the call quality hasn’t met your expectations. While we’re glad you’re enjoying the sound quality for music, we understand how important reliable call performance is, especially if you use your phone often. If you’ve decided to return the product, don’t hesitate to reach out if you need help with the process, or in troubleshooting your product.

Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Amazing earbuds
on May 11, 2025
Posted by: Paul
Gender:Male
Length of ownership:1 month
I love my new Bose earbuds. They are comfortable and the sound is amazing.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great sound
on May 10, 2025
Posted by: Ronnie buds
Gender:Male
Length of ownership:1 month
Great sound great base great fit long lasting battery
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Noise canceling
on May 7, 2025
Posted by: Plataner0
Gender:Male
Length of ownership:1 week
I bought this product a week ago and I am blown away by the noise canceling feature it is really good. The audio quality is great aswell.
Written by a customer while visiting bose.com
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