Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
2
Not good for business/personal calls
on November 8, 2024
Posted by: Justin32
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Bose was very generous and sent me a new pair as I thought mine were defective. Unfortunately, if you’re looking for a pair of earbuds to use for conference calls, personal calls, etc. this isn’t the pair to get. Picks up too much background noise like your in a wind tunnel. Had to stop using them on calls because of complaints from customers not able to clearly hear.
Response from bose.comBy Customer Support, November 9, 2024
Hi Justin,
Thanks for your feedback regarding the QC Ultra Earbuds. I'm sorry to hear you've experienced issues with phone calls. It is important to ensure that you keep your phone on you when taking calls as interference can degrade the quality of calls. In addition, placement in your ear is key as the microphones need to be directed toward your mouth to obtain the best pickup. Learn more about fit here: https://www.youtube.com/watch?v=95aaIgCoip8
Still need help? We're here to assist. https://bose.life/3ET4mCs
Jeff - Customer Support
Thanks for your feedback regarding the QC Ultra Earbuds. I'm sorry to hear you've experienced issues with phone calls. It is important to ensure that you keep your phone on you when taking calls as interference can degrade the quality of calls. In addition, placement in your ear is key as the microphones need to be directed toward your mouth to obtain the best pickup. Learn more about fit here: https://www.youtube.com/watch?v=95aaIgCoip8
Still need help? We're here to assist. https://bose.life/3ET4mCs
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great all around
on November 8, 2024
Posted by: Bonesallday
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Love my Bose earbuds. The long lasting battery, superior noise cancelling and connect-ability is everything you would expect from Bose. Completely worth the price. These are more comfortable than AirPods
Written by a customer while visiting bose.com
Customer Rating
5
Bose never disappoints
on November 8, 2024
Posted by: Jimmy
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I have Bose headphones and they are great so I decided to try the earbuds and they are amazing. The noise cancellation is great.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on November 8, 2024
Posted by: DJM
[This review was collected as part of a promotion.] Great sound I love them great noise canceling and features
Written by a customer while visiting bose.com
Customer Rating
5
Love emersion
on November 8, 2024
Posted by: Tim
[This review was collected as part of a promotion.] Absolutely wonderful product,great sound design and features
Written by a customer while visiting bose.com
Customer Rating
5
Definite Winner!
on November 8, 2024
Posted by: Happy Customer
Length of ownership:3 months
[This review was collected as part of a promotion.] Received my QC Ultra Earbuds as a generous replacement for my older pair that resisted all attempts at troubleshooting and LOVE these! Immerse Audio in Motion mode is excellent for the gym and the earbuds stay in place through the entire workout - Winner!
Written by a customer while visiting bose.com
Customer Rating
5
Excellent earbuds
on November 8, 2024
Posted by: Zamer1230
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought these after receiving JBL earbuds as a gift. The JBL’s were so tinny sounding, I couldn’t stand to listen to them. In comparison, the Bose earbuds were clear, noise cancelling and the sound was great. Definitely buy.
Written by a customer while visiting bose.com
Customer Rating
5
Only having buds a few weeks, past the test drive
on November 8, 2024
Posted by: Kimi
[This review was collected as part of a promotion.] Bought earbuds this year for air travel. Better than Bose noise canceling headphones (which I own and love for other applications) due to larger size
Written by a customer while visiting bose.com