Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
4
Love that I own these
on October 16, 2024
Posted by: Ecgus
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I have been using these for a week now and I am extremely pleased with the quality and performance of these earbuds. Coming from apple buds, I feel like I really upgraded. Thank you Bose for always bringing great music into mine and the lives of my loved ones!!
Written by a customer while visiting bose.com
Customer Rating
5
Great product !
on October 16, 2024
Posted by: Gen
Length of ownership:1 month
[This review was collected as part of a promotion.] Great noise! I will recommend to friends! I want purchase again!
Written by a customer while visiting bose.com
Customer Rating
5
Works great
on October 16, 2024
Posted by: CHUCK
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Loving that sound quality...noise cancelation couldn't be better
Written by a customer while visiting bose.com
Customer Rating
2
Sounded good for a bit
on October 16, 2024
Posted by: Tumblintim
[This review was collected as part of a promotion.] I bought the latest ultras but then one of the ear peices would squack and hiss …i had to send back
Response from bose.comBy Customer Support, October 16, 2024
Hello,
I understand you've sent the earbuds back. If you decide to try them again and have trouble with them, then please do reach out. We'd love to help you with the earbuds: https://bose.life/contact
Nic - Customer Support
I understand you've sent the earbuds back. If you decide to try them again and have trouble with them, then please do reach out. We'd love to help you with the earbuds: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic earbuds!
on October 16, 2024
Posted by: DED1
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I totally wore out my old earbuds & bought these new Bose QC Ultras. Wow! I now get Ultra - Ultra crisp, clear highs, Ultra pounding bass, and everything in between. I can now hear sounds I’ve never heard in songs I’ve been listening to forever. Love these earbuds!
Written by a customer while visiting bose.com
Customer Rating
4
Ultra good
on October 16, 2024
Posted by: Richie
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought the bose quiet ultra about si months ago and honestly they're good. Better than the quietcomfort 2. They sound amazing. They look better plus you could customize the EQ. Battery life is good I get a good six hours in quiet mode. Which is is good because I do travel a lot for work.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Headphones
on October 16, 2024
Posted by: echin24
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Unleash the awesome power with the Bose Quietcomfort Ultra Earbuds! Greats ANC, connectivity and overall comfortable as heck. Love these amazing product overall.
Written by a customer while visiting bose.com
Customer Rating
1
they constantly break :(
on October 16, 2024
Posted by: cd212
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought a pair of QC earbuds last winter. For the first few weeks, they were quite good. Sound quality was great. For the most part, I was happy with my purchase. Then suddenly, one of the buds started making popping/crackling sounds. I sent them in for servicing and received a new pair. A few weeks after I received the new pair, I started to experience a similar issue. I’m now on my third pair. It’s been quite annoying having to continually send my buds in for repair, so much so that I bought a pair of Apple AirPods (which I pretty much exclusively use at this point). Therefore, I’m leaving a 1 star review. You need to make your products more durable. I owned my Gen 1 AirPods for 4+ years and never had to send them in for repair once. If you can’t get your products up to that standard, then I’m not sure why anybody would choose to spend their money with Bose. Sorry to say that I probably won’t be doing so moving forward.
Response from bose.comBy Global Customer Service, October 17, 2024
Hello, it is awesome to hear you feel the sound quality is great on these. We always aim to make the highest quality products, so this is unusual to hear. You can find guidance here to get amazing sound from these earbuds https://bose.life/3Zyyi0N
Thanks
Matt - Customer Support
Thanks
Matt - Customer Support
Written by a customer while visiting bose.com