Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
1
Returning it
on October 16, 2024
Posted by: ashley
Bought this a month ago and it's terrible at switching between phone and macbook
Response from bose.comBy Customer Service, October 16, 2024
Thanks for your review. We are sorry to hear about the issue you have encountered with your Bose Ultra earbuds. The Ultra Earbuds have the Bluetooth multipoint feature allowing them to connect to two source devices at the same time. This is a recent update as of July 2024, so be sure to set up your earbuds with the Bose App to receive software updates.
Alternatively, please visit our support page here:
https://www.bose.co.uk/en_gb/support/articles/HC1283/productCodes/QCUE-HEADPHONEIN/article.html
Regards
-Jolie - Customer Support
Alternatively, please visit our support page here:
https://www.bose.co.uk/en_gb/support/articles/HC1283/productCodes/QCUE-HEADPHONEIN/article.html
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
The best sound, the worst phone microphone!
on October 16, 2024
Posted by: MrLargent
Gender:Male
Length of ownership:1 year or longer
Awesome sound. Terrible phone microphone. That's the best and the worst.
Written by a customer while visiting bose.com
Customer Rating
5
I love them they are better than the old model.
on October 16, 2024
Posted by: Dee
Gender:Female
Length of ownership:1 month
I bought the ear buds about a month ago to replace my old ear buds.
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds
on October 16, 2024
Posted by: Bose believer
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Great head phones and really clear sound. I had an issue with an older pair and Bose replaced them with the newer model. Great set of earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
AMAZING!
on October 16, 2024
Posted by: Alex
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] These earbuds are amazing! Totally Worth it! Would recommned to anyone looking to block out background noise and for me personally to listen to my music alittle quieter :-)
Written by a customer while visiting bose.com
Customer Rating
1
The features are ok.
on October 16, 2024
Posted by: Bose QC
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought my Bose about a month ago and I’m not too happy with them. They don’t fit the well as AirPods when I’m working out they always fall out! But I do love quiet mode. Should’ve just waited on the new AirPods to release.
Response from bose.comBy Customer support, October 16, 2024
Hello and thank you for your review!
We are glad to hear that you love the Quiet Mode on your Bose QuietComfort Ultra earbuds.
If you aren't happy with the fit of the earbuds we suggest looking at the Alt size tip kit which you can find here https://bose.life/4h6f8Yp
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear that you love the Quiet Mode on your Bose QuietComfort Ultra earbuds.
If you aren't happy with the fit of the earbuds we suggest looking at the Alt size tip kit which you can find here https://bose.life/4h6f8Yp
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Unbelievable noise cancellation
on October 16, 2024
Posted by: Jonny Q
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] These rock! Noise cancellation is unmatched and is great while exercising or riding public transit. Wish I could rate these higher than 5 stars!
Written by a customer while visiting bose.com
Customer Rating
2
Battery life
on October 16, 2024
Posted by: Blaq
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] They seem to be a nice buy, but the battery life haz been cut "SIGNIFICANTLY" vs the previous generation/style.
Response from bose.comBy Customer Care, October 16, 2024
Hi.
Thank you for your post. It is definitely a good buy. The battery life of the earbuds is as follows: Immersive Audio Off: 6 hours, Immersive Audio On: 4 hours, Case with 100% charge: 18 hours. However, a quick charge of 20 minutes provides up to 2 hours of use. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. It is definitely a good buy. The battery life of the earbuds is as follows: Immersive Audio Off: 6 hours, Immersive Audio On: 4 hours, Case with 100% charge: 18 hours. However, a quick charge of 20 minutes provides up to 2 hours of use. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com