Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
on September 18, 2024
Posted by: Bonez
Gender:Male
Length of ownership:3 months
Noise cancelation is great but voice isolation needs work I get alot of calls and if I'm outside people say they can't hear me because of the background noise not worth $300
Response from bose.comBy Global Customer Service, September 19, 2024
I'm happy you're enjoying the noise cancellation of your QuietComfort Ultra Earbuds! For best voice pickup on calls, make sure your earbuds are oriented correctly. Also, if making a call in a noisy environment, it may simply be worth moving to a quieter environment. Our support team will also be happy to assist you further, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose UQ Earbuds
on September 18, 2024
Posted by: Wages
Gender:Male
Length of ownership:1 month
I tried three different earbud models before I discovered the Bose Ultra Quiet and I am impressed. I started my quest with really low expectations and quickly discovered that there are average, ok, and Stellar earbuds. The Bose UQ fall into the last category. If you are looking for earbuds that make it seem that you are at a concert or at a movie theater then these are the buds that you want. The immersion
mode does just that. You activate the immersion option and the noise canceling feature kicks in and blocks out external noise levels by 90%. This is a unique feature that competitors claim to have but Bose delivers on their claim.
mode does just that. You activate the immersion option and the noise canceling feature kicks in and blocks out external noise levels by 90%. This is a unique feature that competitors claim to have but Bose delivers on their claim.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on September 19, 2024
Posted by: Cbking09
Gender:Male
Length of ownership:1 week
Amazing sound and quality! Wish Bose would add more voice commands features with their flagship ultra model but I absolutely love these buds!!
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on September 19, 2024
Posted by: Not So Quiet
Gender:Male
Length of ownership:1 year or longer
After having my Bose for a year, I purchased another set for my son. Great sound quality and very comfortable.
Written by a customer while visiting bose.com
Customer Rating
1
Worse earbuds ever
on September 19, 2024
Posted by: Dflick
Gender:Male
Length of ownership:6 months
If I could give a negative number I would, you spend more time on trying to get them to connect and stay connected then you do listening with them. I love Bose products but these are the worse and have been stuck with them now for 6 months.
Response from bose.comBy Customer Support, September 19, 2024
Thank you for your review.
We are sorry to hear you are experiencing issues with getting your QuietComfort Ultra earbuds.
Here are a few steps to try if the issue persists https://bose.life/3XvQAiG
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are sorry to hear you are experiencing issues with getting your QuietComfort Ultra earbuds.
Here are a few steps to try if the issue persists https://bose.life/3XvQAiG
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Many good qualities
on September 19, 2024
Posted by: yogramma
Gender:Female
Length of ownership:1 month
These earbuds are comfortable, have good noise cancellation, and have great sound. I love the way you can swipe up or down on the earbud to change the volume level. However, when I try to listen to music on them they sometimes switch over to my audiobook without warning. Currently I use them to block my husband's snoring at night. I'm a side sleeper and the earbuds are too large to be comfortable to sleep on so I just wear 1 earbud at a time while the other keeps charging. Then when I wake up in the middle of the night I switch sides and switch earbuds. Sometimes I loose the connection in the middle of the night which is frustrating. Also, because it kept switching from music to my audiobook I had to disable the Bose app on my new phone and put the app on my old phone. Not ideal, but when you're desperate to get some sleep you make it work!
Written by a customer while visiting bose.com
Customer Rating
5
Great noise cancellation earbuds!
on September 20, 2024
Posted by: James45
I bought these in early September '24 to replace my Samsung Galaxy Buds Pro that were messing up. I haven't regretted it once. I especially love the noise cancellation and level of bass. I don't mind the app either, since is easy to use. They are very comfortable.
Written by a customer while visiting bose.com
Customer Rating
1
Great sound but product sucks it cuts out
on September 20, 2024
Posted by: CB
Gender:Male
Length of ownership:1 month
They keep on cutting out when i'm listening to music. I would have never paid this amount of money for them.
Response from bose.comBy Global Customer Service, September 20, 2024
Hello, it is really lovely to hear that these have a great sound to them. These earbuds have bluetooth 5.3 and a connection range of upto 9 metres (30 feet).
You can find guidance here https://bose.life/3TBIwLT to ensure you get great consistent sound.
Thanks
Mike - Customer Support
You can find guidance here https://bose.life/3TBIwLT to ensure you get great consistent sound.
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com