Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Phenomenal Sound
on August 12, 2024
Posted by: Micky
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the refurbished earbuds and they are amazing! I'm a big fan of Bose and these do not disappoint. I highly recommend them.
Written by a customer while visiting bose.com
Customer Rating
4
Quintessential sound and noise blocking
on August 12, 2024
Posted by: MLL
[This review was collected as part of a promotion.] By far, Bose is premier in sound. The best!! Only reason not a 5 star is that it takes a while to find the right fit so that they don't slip in or out your ear.
Written by a customer while visiting bose.com
Customer Rating
5
Best ear buds
on August 12, 2024
Posted by: Winyken57
[This review was collected as part of a promotion.] I bought the new Bose quiet comfort ultra and it was just incredible I never knew it was possible to put such an amazing technology in such a small device the earbuds are their best I've ever had and despite what people say I think it's worth more than 300 dollars
Written by a customer while visiting bose.com
Customer Rating
5
Great design
on August 12, 2024
Posted by: AvR
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I like the design & functionality. Sound & comfort not compromised at all.
Written by a customer while visiting bose.com
Customer Rating
5
Great!
on August 13, 2024
Posted by: morgy
Length of ownership:1 month
[This review was collected as part of a promotion.] These are incredibly comfortable with amazing sound. A lot better than my AirPods. These have never fallen out of my ears. I have recommended to others :)
Written by a customer while visiting bose.com
Customer Rating
5
Very satisfied with purchase
on August 13, 2024
Posted by: Rich502
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Sound couldn't be clearer. Very comfortable to wear.
Written by a customer while visiting bose.com
Customer Rating
2
Don’t believe everything yo read!
on August 13, 2024
Posted by: Eli24
Gender:Male
Length of ownership:1 month
I purchased about a month ago and I can not get the noise reduction to work. They’re really not very easy to operate at all. Everything I read made it sound like you just tap, or slide, or squeeze. None of that works.
Response from bose.comBy Customer Support, August 13, 2024
Hello,
Thanks for leaving your initial thoughts on the Ultra Earbuds. Sounds like you're having some difficulties with setup and using the Noise Cancellation feature. I recommend taking a look at this page to set up Noise Cancelling modes. https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bnXVAAY&language=en_US. If you still have issues with this, it could be down to improper fit. See out fit guide here: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001brKkAAI&language=en_US.
Still having problems with using your buds? We're here to help! Get in touch via https://bose.life/3ET4mCs.
Kind regards
Jeff - Customer Support
Thanks for leaving your initial thoughts on the Ultra Earbuds. Sounds like you're having some difficulties with setup and using the Noise Cancellation feature. I recommend taking a look at this page to set up Noise Cancelling modes. https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bnXVAAY&language=en_US. If you still have issues with this, it could be down to improper fit. See out fit guide here: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001brKkAAI&language=en_US.
Still having problems with using your buds? We're here to help! Get in touch via https://bose.life/3ET4mCs.
Kind regards
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Great sound.
on August 14, 2024
Posted by: Rw
Gender:Male
Length of ownership:1 month
I bought refurbished at a good price. Sound is great but keeps disconnecting from IPhone with phone in my pocket so distance not an issue. Will probably return and not buy refurbished again.
Response from bose.comBy Global Customer Service, August 14, 2024
Hello, it's awesome to hear you feel these sound great.
These earbuds have Bluetooth 5.3 and a connection range of upto 30 feet. You can find guidance here https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001fdKfAAI&language=en_US to ensure a perfect connection.
Thanks
Mike - Customer support
These earbuds have Bluetooth 5.3 and a connection range of upto 30 feet. You can find guidance here https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001fdKfAAI&language=en_US to ensure a perfect connection.
Thanks
Mike - Customer support
Written by a customer while visiting bose.com