Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
4
Connects without action made to correct.
on December 12, 2024
Posted by: Juan
Connects even I don't opt to connect. This, drains the battery unnecessarily.
Written by a customer while visiting bose.com
Customer Rating
3
bose quiet comfort ultra earbuds
on December 11, 2024
Posted by: blue moons
Gender:Male
Length of ownership:1 month
acting up when you connect to the phone, connection to phone calls people can hear me but i cant hear them
have to put them back in case and reset them other wise sound is great
have to put them back in case and reset them other wise sound is great
Response from bose.comBy Customer Support, December 11, 2024
Hello, I'm sorry to hear you're having issues with your QC Ultra Earbuds. It sounds like the phone may not be switching audio outputs for calls, so I suggest unpairing and establishing a new connection. If the problem continues, please refer to the user guide for your smartphone to ensure audio is being routed correctly for calls. If you need further assistance, please get in touch via https://bose.life/3ET4mCs
Jeff - Customer Support
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic
on December 11, 2024
Posted by: Lenzinho
Fantastic product. Noise cancellation is perfect. Touch controls also like nothing else I have owned.
Written by a customer while visiting bose.com
Customer Rating
5
I would highly recommend to purchase a pair.
on December 11, 2024
Posted by: June
I am very excited and totally forgot that Bose such quality in their speakers so I don’t know why I underestimated. What they would do with earbuds. Last pair of headphones I brought with 10 years ago.
Written by a customer while visiting bose.com
Customer Rating
3
Great sound but terrible touch control
on December 10, 2024
Posted by: bebo211
Gender:Female
Length of ownership:1 month
The sound and noise cancelllation is amazing. However, for the touch control I would like to say its not convenient. Its too easy to be touched so it skip a song/podcast or skip back to a previous song/podcast. There is no setting in the app to disable the touch control.
Response from bose.comBy Customer support, December 10, 2024
Hello, I'm glad that you are enjoying the sound quality and noise-cancelling of the QC Ultra earbuds. If the touch controls are not working as expected, please view our troubleshooting suggestions from our support website: https://bose.life/4gqXI7N. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Great buy except for the onboard voice
on December 10, 2024
Posted by: Blowme
Gender:Male
Length of ownership:1 month
I bought the Quiet comfort ear buds about a month ago. I am very happy with them except for one thing. The voice used in the earbuds for telling you the status and mode of the buds leaves a lot to be desired as a source of information. Otherwise they have the best sounds ever.
Written by a customer while visiting bose.com
Customer Rating
5
Music Freak Loves These!!!
on December 9, 2024
Posted by: dsolja
Gender:Male
Length of ownership:6 months
I've had these for 4 or 5 months now and they have done everything and more that I needed. I am very picky about the way I like my music. I like my rock music to be crisp, my blues to be clear, my edm to boom and my hip hop to have bass while also hearing the mid tones. These have done all that and more. I love these. I will definitely recommend and definitely buy again.
Written by a customer while visiting bose.com
Customer Rating
4
Good ear buds
on December 9, 2024
Posted by: HateFalseAdvertizing
Length of ownership:1 year or longer
Sounds nice but seems to disconnect from Bluetooth on its own
Written by a customer while visiting bose.com