Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Best ANC, but expensive
on June 7, 2025
Posted by: JoeCrypto
Gender:Male
Length of ownership:1 year or longer
Great sound and great noise cancelling, but expensive.
Written by a customer while visiting bose.com
Customer Rating
4
Sound quality very good, but hard to use controls
on June 7, 2025
Posted by: pcjournal
Very good sound quality, but controls for volume, off/on, and modes are very difficult to use. Volume control on the earbuds is virtually impossible to use. I'm keeping the earbuds but only because of sound quality and comfortable fit. Will just have to use my iphone for any changes in volume.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product!
on June 5, 2025
Posted by: Rosey
Gender:Female
Length of ownership:3 months
This is my second pair my first was lost. Anyway the product is nice I love it... the power life is good for me .
Written by a customer while visiting bose.com
Customer Rating
5
Better than Samsung Pro 3!
on June 1, 2025
Posted by: Cindy
Gender:Female
Length of ownership:3 months
Dont think twice about buying these, Best earbuds ever !
Written by a customer while visiting bose.com
Customer Rating
4
on May 28, 2025
Posted by: Blueberry
Gender:Male
Length of ownership:3 months
As always the sound quality and noise canceling are above expectations but the new design and fit are kind of awkward compared to last gen.
Written by a customer while visiting bose.com
Customer Rating
5
Noise canceling is top notch!
on May 26, 2025
Posted by: Manco44
Gender:Male
Length of ownership:1 year or longer
I've owned earbuds from bose before but these new ultras are amazing!..! Use them all the time, great product
Written by a customer while visiting bose.com
Customer Rating
5
Well designed
on May 26, 2025
Posted by: Super ear
Gender:Male
Length of ownership:1 month
Very pleased with the fit and sound and design and easy to handle
Written by a customer while visiting bose.com
Customer Rating
2
I made a mistake!!!
on May 25, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:6 months
I made a mistake! I had Senniesers and Sony. My finale decision was based on the ANC. It is slightly better but does a weird thing of amplifier very loud sounds i.e. like a lawnmower would be ok until I turn the lawnmower then I get a short blast of sound. They are really cheaply made esp. the case. The unforgiving part thou is losing connection. Where you have to take them out put back in case ect. They do sound great not as good as the Senniesers and the ANC would be good for commuters. Senniesers app. Is far superior too. I currently use both i do like the bose 3d sound aspect as well.
Response from bose.comBy Customer Support, May 27, 2025
Hello And thank you for your review, we are glad to hear you are enjoying the immersive audio of your QuietComfort Ultra earbuds.
Excessively noisy environments such as airplanes taking off, concerts, emergency sirens, and construction zones (among others) can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort.
Be aware, this can also happen in Quiet and Aware mode, It is important to know these loud environments will not damage the headphones and there is no lasting damage to the product. If you would like to reduce the amount of times this happens we recommend doing your best to move away from the loud noises.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Excessively noisy environments such as airplanes taking off, concerts, emergency sirens, and construction zones (among others) can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort.
Be aware, this can also happen in Quiet and Aware mode, It is important to know these loud environments will not damage the headphones and there is no lasting damage to the product. If you would like to reduce the amount of times this happens we recommend doing your best to move away from the loud noises.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com