Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Great all around
on December 25, 2024
Posted by: Sseymour04
Gender:Female
Length of ownership:1 month
The best earbuds I've ever bought, very happy with the quality, great fit, and excellent sound.
Written by a customer while visiting bose.com
Customer Rating
3
Sound quality is very great, love it.
on December 23, 2024
Posted by: MRMANDingo
Gender:Male
Length of ownership:1 month
I work around a lot of noise and when I am talking to my wife.She can barely hear me and I don't like that.
Written by a customer while visiting bose.com
Customer Rating
2
Needs work
on December 23, 2024
Posted by: Nunya Bezwax
Gender:Male
Length of ownership:1 month
Sound is awesome, noise canceling even better, but connection sucks, for no reason it drops connection and Yu have to default the buds and reinstall in order to get them to work and this is my 2nd pair with the same issue.
Response from bose.comBy Customer Support, December 24, 2024
Hello,
I am glad to hear that you love how great the sound and noise cancellation of your QuietComfort Ultra Earbuds are, but sorry you are sometimes experiencing connectivity issues.
If it still occurs, please perform a full reset of your earbuds, to clear them of any error. You will find our reset guide here: https://bose.life/qcufr
If you need further assistance, please feel free to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am glad to hear that you love how great the sound and noise cancellation of your QuietComfort Ultra Earbuds are, but sorry you are sometimes experiencing connectivity issues.
If it still occurs, please perform a full reset of your earbuds, to clear them of any error. You will find our reset guide here: https://bose.life/qcufr
If you need further assistance, please feel free to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose Quiet Comfort ear buds.
on December 22, 2024
Posted by: CraigK
Gender:Male
Length of ownership:3 months
Good fidelity. Really quiet in activation mode. Noise Cancellation is very effective.
Can't get it to sync while logged into a Zoom Meeting.
Written by a customer while visiting bose.com
Customer Rating
4
Great Sound and perfect fit
on December 22, 2024
Posted by: jsaadia
Gender:Male
Length of ownership:1 week
I received them 3 dayas ago and they re pretty good!! much much better sound quality than tha airpods...not the best interphase between the iphone and the mac (the do not connect automatically to the mac) . The stay put in my ear the fit perfect.!!
Written by a customer while visiting bose.com
Customer Rating
2
I expected more from a Bose product
on December 21, 2024
Posted by: Danimal
Gender:Male
Length of ownership:3 months
Bought a few months ago. Only tge right bud will connect. So it will not enter noise canceling mode.
Response from bose.comBy Customer Care, December 23, 2024
Hi.
Thank you for your post. I am sorry to hear that your left earbud is not connecting. Here are some steps to help address the issue, https://bose.life/3P81kzQ. If you need further assistance, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I am sorry to hear that your left earbud is not connecting. Here are some steps to help address the issue, https://bose.life/3P81kzQ. If you need further assistance, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding
on December 21, 2024
Posted by: Sly06
Gender:Male
Length of ownership:3 months
I bought this 3 months ago and I'm so pleased with the product ☺️
Written by a customer while visiting bose.com
Customer Rating
2
Worst earbuds ever
on December 21, 2024
Posted by: Karim
Gender:Male
Length of ownership:6 months
The connection with my samsung or iphone is horrible. It keeps on disconnecting. I hear a boom on my ears from time to time. The app never sees the earbuds. It is connected on my Phone but the app shows not connected. The last mode is not remembered while the option is activated.... the is the 2nd pair of earbuds i bought and it is worst than before. I thought the new firmware would help. But i've just lost my money....
Response from bose.comBy Customer Support, December 23, 2024
Hello Karim,
I am very sorry to hear that you are experiencing connectivity issues with your QuietComfort Ultra Earbuds.
I would recommend resetting the earbuds, in order to clear any potential internal errors. You will find the reset guide here: https://bose.life/qcufr
If the issue is still occurring, please do note hesitate to contact our support team. You can find our details here: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am very sorry to hear that you are experiencing connectivity issues with your QuietComfort Ultra Earbuds.
I would recommend resetting the earbuds, in order to clear any potential internal errors. You will find the reset guide here: https://bose.life/qcufr
If the issue is still occurring, please do note hesitate to contact our support team. You can find our details here: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com