Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
best ear buds
on December 27, 2024
Posted by: Biggwave
Gender:Male
Length of ownership:1 week
I have a lot of ear buds but these are by far the best I love them ❤️
Written by a customer while visiting bose.com
Customer Rating
5
Quiet - great for noisy environments
on December 27, 2024
Posted by: Ryan
Gender:Male
Length of ownership:3 months
Quiet mode works really well. I use this mode the most. You do have to exit this mode with a hold touch to talk to others.
Written by a customer while visiting bose.com
Customer Rating
5
my gift to me
on December 27, 2024
Posted by: Charles
Gender:Male
Length of ownership:1 week
I just bought these a couple weeks ago. I just love the sound the quality of the ear buds.
Written by a customer while visiting bose.com
Customer Rating
5
Great noise canceling capabilities
on December 27, 2024
Posted by: Joe
Gender:Male
Length of ownership:1 month
These are the real deal. Amazing noise canceling capabilities, easy to use, great sound quality, perfect fit. I purchased these for use around the office and while working on our farm. Cancels surrounding conversations while trying to work and tractor noise while working in yard. Great high quality sound listening to music.
Written by a customer while visiting bose.com
Customer Rating
3
Need improving in the connection
on December 26, 2024
Posted by: Amitayks
The audio is good but even new I got a lot of disconnection in the music and the eq keep on changing and not stable on the one I selected from the app, it just ruined the whole music experience, that at the basic is good.
On quick comfort ultra
On quick comfort ultra
Response from bose.comBy Customer Service, December 30, 2024
Thanks for your review. The Ultra Earbuds have the Bluetooth multipoint feature allowing them to connect to two source devices at the same time. This is a recent update as of July 2024, so be sure to set up your earbuds with the Bose App to receive software updates. We are sorry to hear about the issue you are encountering with your Bose Ultra earbuds. Be sure your product is within 33 feet (10 meters) of the Bluetooth device. If the Bluetooth connection between your system and a connected device (e.g. laptop, smartphone, or Bose app) is intermittent or is lost unexpectedly, try the following:
https://www.bose.co.uk/en_gb/support/articles/HC2488/productCodes/QCUE-HEADPHONEIN/article.html
Alternatively, please reach out to our social media support team for further assistance.
Regards
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC2488/productCodes/QCUE-HEADPHONEIN/article.html
Alternatively, please reach out to our social media support team for further assistance.
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Great sound but...
on December 25, 2024
Posted by: Bob27
Gender:Male
Length of ownership:1 month
The sound and fit are great. The app... not so great. Crashes a lot. Loses connection with buds a lot. Once the app gets a good update, will give it 5 stars
Response from bose.comBy Customer Support, December 26, 2024
Hey Bob, we're delighted to hear that you love the sound and fit of your QuietComfort Ultra Earbuds! To resolve the issues with your app, we recommend uninstalling and re-installing the app, or alternatively, powering off and back on your mobile device. We're optimistic that a quick restart of your device, or app, will help resolve this issue.
Lau - Customer Support
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I hear dialogs much better and still hear wife
on December 25, 2024
Posted by: Jamie56
Gender:Male
Length of ownership:1 week
Love the connection with my Soundbar. My wife doesn't have to listen football.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Sound Quality & Control
on December 25, 2024
Posted by: Erics Earbuds
I bought these earbuds on black friday and I will say I have never owned a better pair than my Bose Quiet Comfort Earbuds💯👍
Written by a customer while visiting bose.com