Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
4
Very slippery
on June 23, 2024
Posted by: curiousgyal22
Gender:Female
Length of ownership:1 month
I bought these headphones because I needed something that was noise cancelling and they were working fine until they couldn't stay in my ear, I have to keep pushing them in my ear so they don't fall out. I dint know of maybe I need go change the ear piece or what.
Written by a customer while visiting bose.com
Customer Rating
5
Fitting and stylish , quality of Bose are amazing
on June 25, 2024
Posted by: Lan
Gender:Female
Length of ownership:1 year or longer
Very comfortable to wear , stylish , the sound is amazing!
Written by a customer while visiting bose.com
Customer Rating
5
on June 25, 2024
Posted by: RCT
Gender:Female
Length of ownership:1 week
I bought it for my husband for Father’s Day, he uses it daily and loves it.
Written by a customer while visiting bose.com
Customer Rating
3
Great earbuds, Wingtips too big
on June 26, 2024
Posted by: Ntirado
Gender:Female
Length of ownership:1 month
These earbuds work great, but the wing tips are too big for my ears. Even the smallest size doesn't fit. I wish these earbuds came with a band without the wing tips.
Response from bose.comBy Lau, Bose Customer Support, June 28, 2024
Hello,
I am sorry to hear that the QuietComfort Ultra Earbuds don't fit your ears properly.
We have the extra small eartip size available, so I would suggest trying them as they might fit you better: https://bose.life/42FkfYP
If you have any questions, feel free to contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am sorry to hear that the QuietComfort Ultra Earbuds don't fit your ears properly.
We have the extra small eartip size available, so I would suggest trying them as they might fit you better: https://bose.life/42FkfYP
If you have any questions, feel free to contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Awesome earbuds
on June 27, 2024
Posted by: PAC
Gender:Male
Length of ownership:1 week
I purchased this on Father’s Day and the quality of sound and the noise cancellation was awesome, but after 5 days of wearing it my ear got irritated and cause it to swell a bit, so I had to return it.
Response from bose.comBy Lau, Bose Customer Support, June 28, 2024
Hello,
I am happy to hear that you loved the sound quality and ANC performance of the QuietComfort Ultra Earbuds but sorry you couldn't use them anymore. We hope you managed to get support from our team, if it is not the case, please don't hesitate to contact us directly: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am happy to hear that you loved the sound quality and ANC performance of the QuietComfort Ultra Earbuds but sorry you couldn't use them anymore. We hope you managed to get support from our team, if it is not the case, please don't hesitate to contact us directly: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Just ok
on June 28, 2024
Posted by: Chick
Gender:Male
Length of ownership:1 month
The sound is too low.
They don’t bounce connections from devices wh. In use. I don’t like that I have to disconnect to connect to another.
Response from bose.comBy Lau, Bose Customer Support, July 1, 2024
Hello Chick,
If you need assistance to switch between previously connected device, please check this article: https://bose.life/3XSZSXw
For further assistance, you can contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
If you need assistance to switch between previously connected device, please check this article: https://bose.life/3XSZSXw
For further assistance, you can contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Love Bose!
on July 1, 2024
Posted by: AG63
Gender:Male
Length of ownership:1 month
Have had about a month. Love sound quality and noice reduction. Occasionally find one goes out and comes back in???
Written by a customer while visiting bose.com
Customer Rating
4
Great earbuds
on July 5, 2024
Posted by: AngelaS
Gender:Female
Length of ownership:1 month
Very nice earbuds. I love the quiet and immersion capabilities. But I wished they announced messages like my beats.
Written by a customer while visiting bose.com