Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Works pretty good to block out barking dogs
on January 3, 2025
Posted by: MarciaL
I bought these to use when out in my yard to block the sound of annoying dogs barking. I can still hear them a little but it's much better. If I was playing music or something through the earbuds, I probably wouldn't hear them at all. If your neighbor's dogs are super close, I imagine you would need to add music, mine are somewhat distant but the high pitched barks carry. I use the immersion setting and it's the best. I really don't want to listen to music and don't want to carry my phone; I'd rather hear the birds and not need these but I had to do something as I'm really sensitive to barking dog noises. My only gripe is Bose charged me incorrect/more sales tax and wouldn't or couldn't fix that: that should not be legal. I almost didn't buy them because of that.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent sound quality.
on January 2, 2025
Posted by: Benzo1989
Gender:Male
Length of ownership:1 month
Great product. Outperforms all other noise cancellation ear buds on the market.
Written by a customer while visiting bose.com
Customer Rating
5
Happy to have one
on January 2, 2025
Posted by: MSM919
Gender:Female
Length of ownership:1 month
I bought this a month ago and I am happy. The sound is really wonderful. I am just saving to get the protective cover with self charging in a few weeks.
Written by a customer while visiting bose.com
Customer Rating
2
Good product hampered by poor app
on January 2, 2025
Posted by: admon
Gender:Male
Length of ownership:1 month
The noise cancelling works well, battery lasts decently long. The main issue i have is the app will say that the ear buds are "not available" and cant find them even if they are currently being used. This prevents settings from being updated. The app is up to date per the google play store
Response from bose.comBy Customer Support, January 2, 2025
Hello and thank you for your review!
We are glad to hear that you are enjoying the Noise Cancelling technology of the Bose QuietComfort Ultra earbuds.
If the earbuds aren't showing up in the app please try to force close the app On the home screen, press and hold the app icon, tap App info from the pop-up that appears.
On the App Info screen, tap Force Stop.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear that you are enjoying the Noise Cancelling technology of the Bose QuietComfort Ultra earbuds.
If the earbuds aren't showing up in the app please try to force close the app On the home screen, press and hold the app icon, tap App info from the pop-up that appears.
On the App Info screen, tap Force Stop.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic
on January 2, 2025
Posted by: Charlie
I am already been impressed with the ear phones and am now very happy with the ear buds.
Easy and comfortable set up.
Easy and comfortable set up.
Written by a customer while visiting bose.com
Customer Rating
2
Not good
on January 2, 2025
Posted by: Me2025
Gender:Female
Length of ownership:1 month
I brought the bundle pack ultra and the open and neither pair are great for talking. Music and books are good but I have to repeat myself or the person can't her me 😡. Too much money for this
Response from bose.comBy Customer Support, January 2, 2025
Hi there,
It is great you enjoy the earbuds for music and audiobooks. To get the most from calls, please make sure the earbuds are correctly positioned to ensure the best voice pickup: https://bose.life/3D6PTWv
We'd also love to help, so please reach out: https://bose.life/contact
Nic - Customer Support
It is great you enjoy the earbuds for music and audiobooks. To get the most from calls, please make sure the earbuds are correctly positioned to ensure the best voice pickup: https://bose.life/3D6PTWv
We'd also love to help, so please reach out: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best ear bud's ever!
on January 2, 2025
Posted by: Kali
The ear quality is so crisp and clear.I can easily zone out for an intense workout.
Written by a customer while visiting bose.com
Customer Rating
5
Easy to use but they loosen and I have to reset.
on January 1, 2025
Posted by: HimTim
Gender:Male
Length of ownership:6 months
Over 6 months. Excellent sound and equalization.!
Written by a customer while visiting bose.com