Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
2
Not Happy
on June 9, 2024
Posted by: Lady10
Gender:Female
Length of ownership:1 week
This is my 2nd pair of earbuds and I am having the same problems as the first pair.
Response from bose.comBy Customer support, June 10, 2024
Hello, I am sorry to hear that you are experiencing the same issues as your original pair. Please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support.
Written by a customer while visiting bose.com
Customer Rating
4
Great comfort fit with many ways to customize
on June 11, 2024
Posted by: Bass bumpers
Gender:Male
Length of ownership:1 month
These are pretty good the noise canceling these provide is phenomenal. You put them in and the world around you goes away. Not to mention the sound Quality.
Written by a customer while visiting bose.com
Customer Rating
5
The noise deading is perfiect for my air travel.
on June 12, 2024
Posted by: Deb
I am very pleased with my new earbuds, perfect!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound
on June 14, 2024
Posted by: Jaguar
Gender:Male
Length of ownership:1 month
I bought this ultra earbuds 3 weeks ago I'm very happy with this ultra from bose are strong very confortable you can hear music for 5 hours + without charge and the sound is amazing really very realistic like you are physically in one live concert
Written by a customer while visiting bose.com
Customer Rating
5
snug fit / great sound / quiet comfort indeed
on June 15, 2024
Posted by: rs
Gender:Male
Length of ownership:1 month
excellent pair of ear buds.... just turned on the noise cancellation and it's amazing
Written by a customer while visiting bose.com
Customer Rating
2
Could be great
on June 15, 2024
Posted by: Doug36
Great sound, noise canceling and comfort. My main issue is that my settings never save. I turn off in ear detection and the other commands that I can and they always reset when I use them again. Connectivity is also lacking
Response from bose.comBy Customer Service, June 17, 2024
Thanks for your review. Our Bose QuietComfort Ultras have proved themselves up there with the best of the best. We are sorry to hear that you have experienced an issue with your setting.
The noise cancellation in your headphones can be set higher or lower. In Aware mode, the ActiveSense feature automatically adjusts the noise cancellation depending on your surroundings. You must enable In-Ear Detection for this feature to work. This is useful in environments where you want to hear more or less of the surrounding sound.
Please do reach out to the social media team for some troubleshooting support.
Many thanks
-Jolie - Customer Support
The noise cancellation in your headphones can be set higher or lower. In Aware mode, the ActiveSense feature automatically adjusts the noise cancellation depending on your surroundings. You must enable In-Ear Detection for this feature to work. This is useful in environments where you want to hear more or less of the surrounding sound.
Please do reach out to the social media team for some troubleshooting support.
Many thanks
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose QuietComfort Ultra Earbuds is a Great Buy
on June 15, 2024
Posted by: Sunny
Gender:Male
Length of ownership:1 month
Great Sound. Easy to pair. Inability to pair with 2 or more devices is a limitation
Written by a customer while visiting bose.com
Customer Rating
5
Great for Lawn Mowing
on June 18, 2024
Posted by: Ludz66
Length of ownership:1 week
My husband said “These ear buds are the bimb, not a better ear bud out there” I got these for him for Father’s Day so he could listen to music while riding on the lawnmower! He said they worked great!
Written by a customer while visiting bose.com