Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
on January 8, 2025
Posted by: Jess
Love the sound!! Can still hear outside noise. But, you can change the settings to not hear the outside noise.
Written by a customer while visiting bose.com
Customer Rating
4
Excellent product
on January 8, 2025
Posted by: Edward23
Length of ownership:1 month
Excellent product only concern I have is I can hear my feet hitting the pavement when I’m running. Just wish there was a noise cancellation option
Written by a customer while visiting bose.com
Customer Rating
5
Sound is Topnotch
on January 8, 2025
Posted by: Shaynablueyes
Gender:Female
Length of ownership:1 month
This is my first pair of earbuds from Bose. My previous earbuds do not compare to the quality Bose has. The sound and the fine tuning abilities on the app to get the perfect sound you want.
Written by a customer while visiting bose.com
Customer Rating
3
Not great for phone calls
on January 8, 2025
Posted by: R Rich
Gender:Female
Length of ownership:1 month
Sound for music is amazing, the noise canceling is next level; however, sound quality for phone calls is trash.
I need these for calls and music, calls sound is very important. It sounds like people are under water and the volume needs to increase. The volume will not adjust, sound modes don't help, equalizer adjust does not help. Samsung buds call quality is much better. I should have bought another pair instead of these.
Response from bose.comBy Customer Support, January 8, 2025
Hello, thanks for leaving your thoughts of the QC Ultra Earbuds. It's fantastic to hear you were impressed by the sound quality and noise cancellation, but I'm disappointed to hear you've not been satisfied with the quality of calls. This shouldn't happen so, to remedy this, I'd encourage you to unpair and establish a new connection. I'd also recommend checking volume levels on your smartphone - as volume levels may be separate, with there being separate options for calls vs music. Finally, it is a good idea to stay within 10m/33ft of your smartphone to ensure an optimum connection. Being too far can result in a degraded audio signal.
Still need assistance? We're here to help. You can contact us via https://bose.life/3ET4mCs.
Jeff - Customer Support
Still need assistance? We're here to help. You can contact us via https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Bad earbuds
on January 8, 2025
Posted by: Sound_connoisseur
Gender:Male
Length of ownership:1 month
Left earbud has extreme persistent connectivity issues. $300 for 1 earbud is ridiculous! Do better Bose, stop pushing a product that doesn't work as intended.
Response from bose.comBy Customer support, January 8, 2025
Hello, if the left earbud is struggling to connect to a paired device, I recommend that you try some of our troubleshooting suggestions from our support website: https://bose.life/3Wz7Zr9. There are additional support suggestions found here: https://bose.life/3BYqwWG. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Great product.
on January 7, 2025
Posted by: TAM
Gender:Male
Length of ownership:1 month
Excellent noise cancelation, sound quality, and features.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing features that is packed into these. Wow?
on January 7, 2025
Posted by: All Star
Gender:Male
Length of ownership:1 month
I'm not a big fan to ear buds, but the Bose quietcomfort ultra has a unique, and tons of different options as for the right sounds that is best for you.
Written by a customer while visiting bose.com
Customer Rating
5
Born to run!
on January 6, 2025
Posted by: Brit
Gender:Female
Length of ownership:1 month
Bought these to run with and glad I did! Noise cancelling is outstanding and they are comfy!
Written by a customer while visiting bose.com