Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Bose ultra quietcomfort 2
on January 10, 2025
Posted by: Bag97
Comfortable and easy to use! They have great sound quality.
Written by a customer while visiting bose.com
Customer Rating
3
Awesome, but...!
on January 10, 2025
Posted by: Pepper
Length of ownership:3 months
Love the sound and other cool features, but I have had to reinstall the app three times now to fix it from just loosing connection while watching a video. It almost always starts with the right earbud cutting off, then eventually the left one. If I pause it and unpause it, sometimes it comes back on for a minute, then cuts back out again. Doesn't only happen on one device. I tried all the support page fixes, but it only "fixes" it for so long, then it randomly happens again. Very annoying for a pair of earbuds that cost more than a quarter of a thousand dollars.
Written by a customer while visiting bose.com
Customer Rating
5
Battery life is excellent
on January 10, 2025
Posted by: Bossy
Gender:Female
Length of ownership:1 month
Got it as a gift for christmas and I love them. I was using samsung ear buds and loved them but these are better than those
Written by a customer while visiting bose.com
Customer Rating
5
Amazeballs
on January 9, 2025
Posted by: Cbbsufs
Gender:Male
Length of ownership:1 month
Kinda tripped me out first time using them, the immersion mode. The sound and bass are amazing and I about cried first time using these. If you've got the extra money they're worth it. Thank you!
Written by a customer while visiting bose.com
Customer Rating
3
Great when they work
on January 9, 2025
Posted by: Lal
Length of ownership:6 months
When these work they sound great and the noise cancelling configuration are helpful, but I have experienced ongoing issues maintaining the Bluetooth connection between these earbuds and my devices.
This shows up in different ways, but one common experience is that the earbuds will disconnect from my device randomly while I am using them. This is not caused by low battery and I keep the product up-to-date. I have tried resetting the connection with my device as described in the FAQ many times, but the issue always returns sooner or later.
This shows up in different ways, but one common experience is that the earbuds will disconnect from my device randomly while I am using them. This is not caused by low battery and I keep the product up-to-date. I have tried resetting the connection with my device as described in the FAQ many times, but the issue always returns sooner or later.
Written by a customer while visiting bose.com
Customer Rating
1
Hissing noise, missing synchronisation, quality of
on January 9, 2025
Posted by: Rameez QC ultra
Gender:Male
Length of ownership:6 months
I bought this QC ultra earbuds on July because of the name bose and their exceptional performance, for the couple of months it's working good but from last November I'm very disappointed by this earbuds because of hissing noise that it creates in ideal conditions, feels like some insect is scratch on my ear drum especially on my right ear bud. Die to this synchronisation of music is missing!! I needed a replacement
Written by a customer while visiting bose.com
Customer Rating
5
on January 9, 2025
Posted by: Lilr2d2
Gender:Male
Length of ownership:3 months
Product pretty goat and I'm happy I bought these. First ever bose product and I'm never looking back.
Written by a customer while visiting bose.com
Customer Rating
2
A little annoying
on January 8, 2025
Posted by: Bexlove
Gender:Female
Length of ownership:1 week
So far they have been a tad bit annoying 🙄 yesterday when trying to listen to music while doing some shopping it kept going through the modes, quiet, aware and whatever other one it kept repeating it over an over. Then last night an just now I took out one ear piece to adjust it an now I can't hear the you tube video I have already exited out of video and turned the Bluetooth off 3x and reconnected the earbuds and still can't hear the video.
Response from bose.comBy Customer Support, January 9, 2025
Thank you for your feedback, and we’re sorry to hear about the issues you’ve been experiencing with the earbuds. The constant switching between modes and the connectivity problems you’ve described can definitely be frustrating. It might help to check for any firmware updates through the app to address these glitches. If the issues persist, our support team would be happy to assist you in troubleshooting further or exploring other solutions.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com