Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
2
Disappointed
on May 17, 2024
Posted by: Charles
Sound is great, not happy about the new ear peace. Does not fit firmly in ear.
Response from bose.comBy Customer Support, May 18, 2024
Hi Charles,
Thanks for providing your feedback, we're happy to hear that you're enjoying the great Bose sound. We'll be happy to help you with the fit of your earbuds, you can find our fit guide here - https://bose.life/3UIOdHT We do also have alternative sized eartips available which you can obtain through reaching out to your local Bose product support team via https://bose.life/4aq4iYE
Tegan - Customer Support
Thanks for providing your feedback, we're happy to hear that you're enjoying the great Bose sound. We'll be happy to help you with the fit of your earbuds, you can find our fit guide here - https://bose.life/3UIOdHT We do also have alternative sized eartips available which you can obtain through reaching out to your local Bose product support team via https://bose.life/4aq4iYE
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on May 17, 2024
Posted by: Mark
Gender:Male
Length of ownership:6 months
Great for listening to podcasts and music when at work or hiking
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic sound.
on May 19, 2024
Posted by: BELTER
Gender:Male
Length of ownership:1 week
I purchased a ear bods, I am pleased that they work as especte.
Written by a customer while visiting bose.com
Customer Rating
3
Terrible connectivity with Android phones
on May 19, 2024
Posted by: SM
Sounds great but connectivity is pretty poor especially on Android phones. Connection unstable and intermittent.
Response from bose.comBy Global Customer Service, May 20, 2024
I'm sorry to hear of the connectivity issues with your QuietComfort Ultra Earbuds, although you're happy with the sound. I would recommend rebooting your Android device, and if that doesn't help, please contact our support team for further help. Regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best yet
on May 19, 2024
Posted by: BJ
Absolutely excellent eat buds! The best in the market
Written by a customer while visiting bose.com
Customer Rating
5
Bose is the best
on May 19, 2024
Posted by: DDB
Gender:Male
Length of ownership:1 month
Mine work great. I'm concerned about the bad reviews on Reddit as many have L ear noise. It appears that Bose is aware of the issue
Written by a customer while visiting bose.com
Customer Rating
5
First Bose earbuds purchase does not disappoint
on May 19, 2024
Posted by: Ultrabudz
Gender:Male
Length of ownership:1 week
These earbuds definately exceeded my expectations. Setup was fairly easy with the Bose app. The various ways to control volume, calls, listening modes, etc. are really impressive. Setting them up is a bit of a task, mainly because there are so many different combinations. So far, the ANC is excellent. I was not sure how it would compare to my QC over-the-ear headphones, but I haven't been disappointed with the sound quality. One thing I noticed was the quality at lower volumes, even when the ambient noise is significant (as while riding in a vehicle). I did have some soreness after using them for about 5 hours. That may be my fit setup though. Price is a bit steep, but for Bose performance, that is the price of admission I gurss. Hopefully, these will serve me well for years to come. Overall, I would highly recommend these earbuds; top notch ANC, full featured control, and the immersion listening mode is very impressive.
Written by a customer while visiting bose.com
Customer Rating
3
Needs work
on May 19, 2024
Posted by: Fitz
Ear buds fall out of sync and LR change mode during playback
Response from bose.comBy Customer support, May 20, 2024
Hello Fitz, If you are experiencing syncing issues, I recommend you try our troubleshooting steps here: https://bose.life/44RJl7P. We also have more troubleshooting that can be found on are support website here: https://bose.life/3JMnyVw.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support.
Written by a customer while visiting bose.com