Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Great all around!
on May 15, 2024
Posted by: JQ
Gender:Male
Length of ownership:3 months
Love the fit, the sound quality, superb noise cancellation and the motion of the sound.
Written by a customer while visiting bose.com
Customer Rating
3
on May 15, 2024
Posted by: César
Gender:Male
Length of ownership:1 month
I bought this a month ago and , playing músic is greqr
But phone calls are very low range. Low volume
But phone calls are very low range. Low volume
Response from bose.comBy Customer Service, May 15, 2024
Thanks for your review. We are sorry to hear about the experience you are facing with your earbuds.
Can you kindly click on this link for some troubleshooting steps here:
https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bugkAAA&language=en_CA#:~:text=If%20the%20earbuds%20do%20not,the%20app%20or%20app%20settings.
Many thanks
Jolie - Customer Support
Can you kindly click on this link for some troubleshooting steps here:
https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bugkAAA&language=en_CA#:~:text=If%20the%20earbuds%20do%20not,the%20app%20or%20app%20settings.
Many thanks
Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great Earphones
on May 15, 2024
Posted by: dex
Gender:Male
Length of ownership:1 month
So far I am liking the earphones for their high quality design, sound and comfort to the ear. I recommend them to any buyer considering to buy. The only area if feel needs improvement is the app which sometimes inteferes with the earphones while in use and support for multipoint connections. Otherwise still an awesome product.
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed
on May 15, 2024
Posted by: Gringorican
Gender:Male
Length of ownership:1 week
I don’t like that the rubber ear inserts aren’t like they used to be, with the curved part that nicely kept them from falling out. These new ones have fallen out of my ear 2-3 times in a week, and I do my best to tuck them in well. To me that curved style is what distinguished your ear buds from everybody else. Also, when I am on a call, tapping the bud does not hang up the call easily/quickly, i find myself having to tap too many times.
Response from bose.comBy Customer Care, May 15, 2024
Hi.
Thank you for your post. Sorry to hear that you are not happy with the fit of the earbuds. Please check the steps here to ensure that you are wearing them correctly. https://bose.life/43wX5nJ. If you need further assistance, get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. Sorry to hear that you are not happy with the fit of the earbuds. Please check the steps here to ensure that you are wearing them correctly. https://bose.life/43wX5nJ. If you need further assistance, get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Good fit
on May 15, 2024
Posted by: Brad
Gender:Male
Length of ownership:1 month
I have had them for about 3 weeks and I am happy with them so far
Written by a customer while visiting bose.com
Customer Rating
5
Sound
on May 16, 2024
Posted by: Steve
The headphones produce an Exceptional sound. Love immersive features
Written by a customer while visiting bose.com
Customer Rating
3
Bose QC Ultra Earbuds are Good but not Great.
on May 17, 2024
Posted by: LTO1996
Gender:Male
Length of ownership:1 week
I am a Bose fan, I have several products and have never been disappointed. I use the Bose Free Soundsport for the gym and relaced these with the QC Ultras. The sound from the QC Ultras is great as usual. The ANC is better than my Airpod Pros. The battery notification is good for the QC Ultras but I like it to tell me the battery percentage like my Frames and Free Soundsports. The EQ is a nice feature and the touch controls are good. However, a bit oversensitive anytime you touch the bud. They fit better than the Airpods and Free Soundsports. My only negatives is that these aren't multi-point, I hope Bose will incorporate this in next generation. The other negative is that the QC Ultras don't sound as good as the Airpod Pros when using Apple TV. You don't get the surround sound and spatial feel. I used immersive but still not good enough, they sound distant and like you are listing through headphones rather than being immersed in the audio. I will keep these for the gym and air travel and the Airpods for work and Apple TV.
Response from bose.comBy Customer support, May 17, 2024
Hello, I am so glad to hear that you are enjoying the QC ultra earbuds, and that you love the sound quality, the noise cancellation and features such as the battery notification. I appreciate your feedback regarding battery status, and the touch controls and for additional features to be included. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support.
Written by a customer while visiting bose.com
Customer Rating
5
Sanity saver!
on May 17, 2024
Posted by: Krambot4
Gender:Female
Length of ownership:1 month
I own over the ear nose headphones but wanted the smaller version and when my Apple iPods went kaput the time was right to try these. Should have started here!! The difference they make in noisy places (traveling anywhere [airplane, train, bus, uber], cafe, etc.) is astounding. I even slept with one in (side sleeper) when camping with loud neighbors. Easy controls, comfortable for long periods of time. Great product and very happy with my purchase!
Written by a customer while visiting bose.com