Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
2
Hard to use
on January 26, 2025
Posted by: JACK
Length of ownership:1 month
Good sound. Short battery life. They always fallout. Tried everything. All bud tips. Doesn't help
Written by a customer while visiting bose.com
Customer Rating
5
Bose is number 1
on January 25, 2025
Posted by: Himsa666
Gender:Male
Length of ownership:1 month
Best earbuds ever, anc is unbelievable. A huge upgrade from the original. Battery life is also fantastic.
Written by a customer while visiting bose.com
Customer Rating
2
Good noise xl & sound. Worst app & connections
on January 25, 2025
Posted by: Curlytop59
Gender:Female
Length of ownership:1 year or longer
Happy with noise cancel and sound, but the app and ease of use get no stars. App literally never connects
Response from bose.comBy Bose, Customer Support, January 26, 2025
Hello,
I am glad to hear that you love the noise cancellation and sound quality on your QuietComfort Ultra Earbuds, but sorry you are experiencing connectivity issues with the app.
If it occurs, please try to fully reset the earbuds: https://bose.life/qcufr
If you need further assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am glad to hear that you love the noise cancellation and sound quality on your QuietComfort Ultra Earbuds, but sorry you are experiencing connectivity issues with the app.
If it occurs, please try to fully reset the earbuds: https://bose.life/qcufr
If you need further assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Sounds good, it looks good, and easy to use.
on January 25, 2025
Posted by: Andre_in_usa
I bought these headphones a few days ago the truth is that from the design they make me very nice and elegant at the same time, I can also say that they sound very good, they have an excellent sound quality besides that it can be customized from the bose app, I have the "diamond edition" and my mom the "smoke white" also has to configure the language, I am from Mexico so my mother tongue is Spanish, so if your native language is not English it also has to configure the Voice addresses in other languages, I do not have a day with them and I have loved them, I recommend them 10. 👍😃
Written by a customer while visiting bose.com
Customer Rating
5
Bose
on January 23, 2025
Posted by: Blue sinaloa
Gender:Male
Length of ownership:1 month
The ear buds divece is awesome and easy to use the best products that I personally i ever had
Written by a customer while visiting bose.com
Customer Rating
1
Expensive but bad software
on January 22, 2025
Posted by: Alex
2nd pair same problem and I'm tired of returning them. The right earbud always goes really low. I thought it was just me until I found a reddit post of people complaining about the exact same issue.
Response from bose.comBy Bose, Bose Customer Support, January 22, 2025
Hello, we always aim for the highest quality products, so this is unusual to hear. You can find support here bose.life/3TrWPTD to ensure the sound from these, works perfectly.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on January 21, 2025
Posted by: Lensio
Gender:Male
Length of ownership:6 months
Everything is great....when im running i need to adjust sometimes so that it will not fall..hope to put wing tip like my beat pro!!
Written by a customer while visiting bose.com
Customer Rating
5
Best on the market, though limited color options.
on January 21, 2025
Posted by: Zanzabar
Length of ownership:1 year or longer
Major improvement over the previous generation. Though, the screens protecting the drivers tend to get clogged easily. Not a big issue, as they are easy to clean. Otherwise my only suggestion would be to offer more designs and colors for the tips and guards! There are a lot of aftermarket options for this and I wish it was available from the start with Bose.
Written by a customer while visiting bose.com