Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
G
on April 17, 2024
Posted by: Best Earbuds Made
These are my 3rd set of Bose earbuds and, obviously I love them. My wife is on her 2nd set and she loves hers too. I've also have owned Bose over the ear headphones and loveed those too except for the bulk of packing them around.
Written by a customer while visiting bose.com
Customer Rating
3
Great fit
on April 18, 2024
Posted by: Baby blues
Gender:Female
Length of ownership:1 month
They fit comfortable but they don't keep the noise background out for the people you are talking to and the volume is not loud enough.
Response from bose.comBy Customer Support, April 18, 2024
Hello,
Thanks for leaving your thoughts on the QC Ultra Earbuds. It's great to hear you dfound them comfortable. With noise on calls, this is likely due to placement of the buds. The microphones are directional and need to be pointed towards the mouth to achieve the best pickup. If they aren't directed towards the mouth you may exhibit external noise inclusion in your calls.
With low volume, this could be attributed to the wrong eartips being installed and not forming a good seal. I'd recommend trying the different size tips to ensure you're getting the best fit, and use the fit test on the Bose Music app to ensure they're set up for your ears correctly.
Jeff - Customer Support
Thanks for leaving your thoughts on the QC Ultra Earbuds. It's great to hear you dfound them comfortable. With noise on calls, this is likely due to placement of the buds. The microphones are directional and need to be pointed towards the mouth to achieve the best pickup. If they aren't directed towards the mouth you may exhibit external noise inclusion in your calls.
With low volume, this could be attributed to the wrong eartips being installed and not forming a good seal. I'd recommend trying the different size tips to ensure you're getting the best fit, and use the fit test on the Bose Music app to ensure they're set up for your ears correctly.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love these buds!!
on April 20, 2024
Posted by: Darkfred
I bought these about three weeks ago. I previously had Bose wired noise cancelling headphones. I wanted something more convenient. These are great. Same great Bose sound; excellent noise cancelling. Overall, an excellent buy at a great price.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on April 20, 2024
Posted by: Toleary
They are most excellent, noise cancelation is superior, I work in a noisy environment and these just block any and all noise
Written by a customer while visiting bose.com
Customer Rating
1
Bax when calling
on April 20, 2024
Posted by: Indra
I bought last week but so bad when make a call, so many complained from others side were said my voice not clear and so noise, or up and down
So dissapointed after bought bose ultra comfort
Response from bose.comBy Global Customer Service, April 23, 2024
I'm sorry to hear that people can't hear you clearly when you make calls with your QuietComfort Ultra Earbuds. Make sure the earbuds are oriented correctly for the best mic performance, and that the mic hole on the edge of the earbuds isn't blocked. If the issue persists, please contact our customer support team for further assistance. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best yet!
on April 22, 2024
Posted by: RT
Gender:Male
Length of ownership:1 month
Incredible and loud powerful sound, I love them, yes I recommend!
Written by a customer while visiting bose.com
Customer Rating
5
"The Bomb"
on April 22, 2024
Posted by: Rams1999
Gender:Male
Length of ownership:1 year or longer
The bomb couldn't be happier it's sounds as if you're right in the front row and you feel the music right in your face; their that good get a pair you won't be dissapointed believe me their the 💣💣💣🗯️🗯️🗯️BOMB!!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Best sound out there
on April 23, 2024
Posted by: R a n d 147
Sound quality is excellent and so easy to use and navigate
Written by a customer while visiting bose.com