Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Awesome headphones
on February 6, 2025
Posted by: Osaka456
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Thesr are the best headphones ive had, really good quality, really good features fit perfect in the ear, u have to change the rubbers to your ear size but once you learn how to use them properly 100/100
[This review was collected as part of a promotion.] I love my Bose QuietComfortable Ultra Earbuds They are very comfortable. The sound is awesome and noise canceling is wonderful. Bose never disappoints.
[This review was collected as part of a promotion.] I bought these last year and enjoy the different options I can choose from to make the sound quality to fit what I need. Finding the right fit comes easy with the seal feature in the app, the only downfall is the tend to fall out my ear from time to time.
[This review was collected as part of a promotion.] I bought this only a few weeks ago and the experience I had with these earbuds were great. The noise cancellation is outstanding and the sound quality is also just as amazing. In the future, I would keep buying your guy’s products because you guys never disappoint
[This review was collected as part of a promotion.] The sound quality is phenomenal but they do disconnect quite often even when they’re 12” from my phone.
I bought this a month ago however it is a device that does not cancel have two way noise cancellation . Otherwise the device does what every other headset is meant to do.
Response from bose.comBy Bose, Customer Support, February 7, 2025
Thanks for your review. We are sorry to hear you are facing this issue with the noise cancellation. The combination of both active and passive noise reduction technologies in your earbuds is designed to block out most sounds but may not block out everything. You may still hear higher pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced. If you feel you are not getting any noise reduction with your headphones, here are a few steps you can try: https://www.bose.co.uk/en_gb/support/articles/HC539/productCodes/QCUE-HEADPHONEIN/article.html
Alternatively, please reach out to our customer support team for further assistance by clicking this link here: https://support.bose.com/s/get-help-landing-page?language=en_US