Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Excellent features
on February 6, 2025
Posted by: jaforna
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These are the best ever I have purchased. Exceptional Sound and great quality. Just Great!!
Written by a customer while visiting bose.com
Customer Rating
5
Great Affordable Earbuds
on February 6, 2025
Posted by: Nick01
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought these at my old job in December 2024 best headphones I ever used from the noise canceling to crisp audio. No complaints love yall bose.
Written by a customer while visiting bose.com
Customer Rating
5
Best ear buds hands down
on February 6, 2025
Posted by: Dave
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I have owned probably 5 different sets of earbuds in my life and decided to finally take the plunge and try Bose. I am amazed at the clarity and unbelievable performance. Nothing else I have owned compares. The noise cancelling in these buds is the best by far, not even close. If you are looking for an upgrade look no further. These are the ones. Highly recommend.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on February 6, 2025
Posted by: Jazzie beats
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I purchased bose 2 months ago, Once I figured out how sensitive to touch, I love them. Clear sound, noise block. I'm in my own world when I'm at the gym working out to my favorite music.
Written by a customer while visiting bose.com
Customer Rating
3
Needs to be better made. Because of price
on February 6, 2025
Posted by: Mitzel197
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These ear buds are nice. But during my workout they will just go off. You have to put them back in it's case to have them work again. I thank God I got the insurance. This is my 3rd pair in the last 9 months.
Written by a customer while visiting bose.com
Customer Rating
3
Background noise on a phone call
on February 6, 2025
Posted by: Ryan
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Music quality is great, but when im on a phone call the person on the other end can barely hear me due to the background noise. I work in construction and it's a loud environment I thought these would be great but I was wrong.
Response from bose.comBy Bose, Customer Support, February 6, 2025
Hello, its really fantastic to hear you feel the music quality is great. These are designed to be great on calls.
There is guidance here bose.life/497lMKq to ensure you have a great call experience
Thanks
Mike - Customer Support
There is guidance here bose.life/497lMKq to ensure you have a great call experience
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
It's a Bose
on February 6, 2025
Posted by: Robert
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] It's Bose what did you expect?
I have been buying Bose products for over thirty years so when I say it's Bose i know it's going to be quality. I have two pairs of quiet comfort over the ears that I have been using for years and will not trade them for anything.
But I needed ear buds for work purposes so I explored every option, read every review, and I chose the ultras because well, they are Bose. I don't usually choose things just for the name on it but when it comes to Bose I make an exception. I saw cheaper models with excellent reviews but in the end I chose to stick with Bose because I have never been disappointed.
These ear buds are no different. My phone is a Google pixel 9 pro ultra in case anyone is wondering. I set it up without any issues right out of the box and let me tell you that I'm in love!!!
Let me also say that I was gifted Google buds pro by a friend but I'll get back to that later as it has a feature that I wish Bose had.
The fit is good and the added wings they give you help quite a bit and have never had them come close to falling out and I am a very active person (20 k plus steps per day).
Immersion mode is my new best friend. I use Spotify to listen and when I am listening to Aerosmith or John Coltrane the sound is astounding. You really have the feeling that they are right in front of you and when you turn your head the music stays in front of your body it's kinda cool how it does that.
My only complaints are I wish it had the feature of turning off when someone is talking. Aware mode would be great for this as I have to tap the earpiece to stop the music. That is my other issue that the controls are very sensitive. If I am adjusting my earbuds it changes modes or when I turn up the volume (swipe up) it sometimes stops the music.
Other than that they are perfect. The battery lasts me two days on immersion with the carrying cases help and like I said what do you expect? It's a Bose 🫶🏻
I have been buying Bose products for over thirty years so when I say it's Bose i know it's going to be quality. I have two pairs of quiet comfort over the ears that I have been using for years and will not trade them for anything.
But I needed ear buds for work purposes so I explored every option, read every review, and I chose the ultras because well, they are Bose. I don't usually choose things just for the name on it but when it comes to Bose I make an exception. I saw cheaper models with excellent reviews but in the end I chose to stick with Bose because I have never been disappointed.
These ear buds are no different. My phone is a Google pixel 9 pro ultra in case anyone is wondering. I set it up without any issues right out of the box and let me tell you that I'm in love!!!
Let me also say that I was gifted Google buds pro by a friend but I'll get back to that later as it has a feature that I wish Bose had.
The fit is good and the added wings they give you help quite a bit and have never had them come close to falling out and I am a very active person (20 k plus steps per day).
Immersion mode is my new best friend. I use Spotify to listen and when I am listening to Aerosmith or John Coltrane the sound is astounding. You really have the feeling that they are right in front of you and when you turn your head the music stays in front of your body it's kinda cool how it does that.
My only complaints are I wish it had the feature of turning off when someone is talking. Aware mode would be great for this as I have to tap the earpiece to stop the music. That is my other issue that the controls are very sensitive. If I am adjusting my earbuds it changes modes or when I turn up the volume (swipe up) it sometimes stops the music.
Other than that they are perfect. The battery lasts me two days on immersion with the carrying cases help and like I said what do you expect? It's a Bose 🫶🏻
Written by a customer while visiting bose.com
Customer Rating
4
Love them!
on February 6, 2025
Posted by: KeishaM
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] The sound is impeccable, especially when listening to music. I love these earbuds, but I couldn't give it 5 stars because there have been times when the Bluetooth connection kept going out after being restored, and it was when I needed them to get through a workout session. In that same gym, that hasn't happened again, so I don't know what the problem was.
Written by a customer while visiting bose.com