Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
4
Exceptional Sound Quality - It's Bose!
on April 3, 2024
Posted by: Melanie4332
I love the audio quality and options for "aware" and "quiet" for noise cancellation. My only wish is that it doesn't feel and sound like you are under water when talking. It takes a little getting used to, but I still feel like my ears are "plugged." I guess this is necessary for the buds to fit into the ears snugly. Overall, I enjoyed finding a brand that is not Apple. Their air buds are horrible at conference calls. I can use the Bose buds for both music and work calls.
Written by a customer while visiting bose.com
Customer Rating
5
Perfection Achieved
on April 3, 2024
Posted by: DPNW
Gender:Male
Length of ownership:1 month
Bought these a few weeks ago (I've owned EVERY generation of Bose noise-cancelling earbud), and they are by far the best. Better battery life, more consistent bluetooth connection, and improved sound. Love the noise cancelling microphone - means I don't have to carry a second bluetooth with that feature just for professional calls in airports and noisy places. Perfection!
Written by a customer while visiting bose.com
Customer Rating
3
Getting adjusted
on April 3, 2024
Posted by: Pure
Gender:Female
Length of ownership:1 month
Sounds Quality is amazing once you get the right settings but the incoming call volume is very low also it picks up all the noise around you and the other person can't hear you. It's a bit uncomfortable in the ear if not positioned correctly, I have to position mine down to get a more comfortable fit. Also earphones only last exactly 2 hours per charge. Looks nice but not that light weight and it falls out alot.
Written by a customer while visiting bose.com
Customer Rating
5
Value for money
on April 3, 2024
Posted by: Obsidian
Gender:Male
Length of ownership:1 year or longer
Great value for the price, great noise canceling very comfortable.
Written by a customer while visiting bose.com
Customer Rating
5
I love them! Definitely worth the money!
on April 4, 2024
Posted by: Jsco
The sound quality is top-notch! The app needs work though.
Written by a customer while visiting bose.com
Customer Rating
4
on April 4, 2024
Posted by: Arash
Gender:Male
Length of ownership:1 month
The sound quality is great. I loved my QCII on-ear headphones, and that was why I got these, although I had an AirPods 3
Development areas:
Immersive audio turns off, and multiple times, I have to make it on through the app
It doesn't work with Siri
Not comfortable on one of my ears, although I tried all the sizes of sealing materials
Development areas:
Immersive audio turns off, and multiple times, I have to make it on through the app
It doesn't work with Siri
Not comfortable on one of my ears, although I tried all the sizes of sealing materials
Written by a customer while visiting bose.com
Customer Rating
5
Great update to the Bose earbuds
on April 4, 2024
Posted by: Warren1055
Gender:Male
Length of ownership:1 month
I already have the comfort earbuds, but these take earbuds to a new level.
Written by a customer while visiting bose.com
Customer Rating
1
Under water
on April 4, 2024
Posted by: ShannonII
Gender:Male
Length of ownership:1 week
Everyone I talk to says it sounds like I'm under water
Response from bose.comBy Customer Support, April 5, 2024
Hey Shannon,
Sorry to hear you're having issues with calls. This could be attributed to your paired smartphone being too far away from the device, or interference. I'd recommend keeping the smartphone close when using calls, and be aware of items nearby that could encroach on the wireless signal between the device and your buds. If the problem persists when you have checked these things, I'd suggest unpairing the buds and then establish a new connection.
Still having issues? We're here to help. Get in touch via https://bose.life/3ET4mCs.
Jeff - Customer Support
Sorry to hear you're having issues with calls. This could be attributed to your paired smartphone being too far away from the device, or interference. I'd recommend keeping the smartphone close when using calls, and be aware of items nearby that could encroach on the wireless signal between the device and your buds. If the problem persists when you have checked these things, I'd suggest unpairing the buds and then establish a new connection.
Still having issues? We're here to help. Get in touch via https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com