Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
1
Very disappointing product
on February 6, 2025
Posted by: Unhappy 40
[This review was collected as part of a promotion.] I bought these 6 months ago. After 3 months the left earbud stopped working off and on. Now the volume isfaint and I have to keep it turned up all the way. Also they keep disconnecting from my device and are hard to connect. I have had 3 one hour chats for help with no resolution. Not worth the money
Response from bose.comBy Bose, Customer Support, February 9, 2025
Hi.
Thank you for your post and glad you like the earbuds for music Sorry to hear that you are experiencing difficulties with it. Please check the steps here to help with the situation on both the connection and left bud. https://bose.life/4gRQOcx. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post and glad you like the earbuds for music Sorry to hear that you are experiencing difficulties with it. Please check the steps here to help with the situation on both the connection and left bud. https://bose.life/4gRQOcx. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
WOW
on February 6, 2025
Posted by: jag3006
[This review was collected as part of a promotion.] WOW!! Was my reaction the first time I used them.
I’m somewhat of an audio file so I know my headphones and my earphones and I tell you Bose ultra comfort will not let you down. Wait until you mess around with their immersion and the other knick knacks that can be done to make it even more amazing. You know and for those who are hesitant about the price, you pay for what you get.
I’m somewhat of an audio file so I know my headphones and my earphones and I tell you Bose ultra comfort will not let you down. Wait until you mess around with their immersion and the other knick knacks that can be done to make it even more amazing. You know and for those who are hesitant about the price, you pay for what you get.
Written by a customer while visiting bose.com
Customer Rating
4
Excellent Sound, Minor Frustrations
on February 6, 2025
Posted by: Freedom45
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] As a long-time Bose enthusiast, I've always admired their commitment to superior sound quality and noise cancellation. The QuietComfort Ultra Earbuds largely live up to this reputation, delivering exceptional audio clarity and industry-leading noise cancellation that effectively silences the world around me. The personalized sound profiles are a welcome addition, allowing for a truly customized listening experience.
However, the earbuds aren't without their drawbacks. I've noticed the design of the charging case makes it slightly difficult to remove the earbuds, a minor inconvenience that can become frustrating. Additionally, I've experienced occasional connectivity issues, requiring me to sometimes re-pair the earbuds with my device. While these connection drops haven't been frequent, they are noticeable enough to mention.
Despite these concerns, the exceptional sound quality and noise cancellation of the Bose QuietComfort Ultra Earbuds ultimately outweigh the minor frustrations. If Bose can address the case design and improve connectivity reliability, these earbuds would be nearly perfect. For now, they remain my top choice for premium audio, albeit with a few caveats.
However, the earbuds aren't without their drawbacks. I've noticed the design of the charging case makes it slightly difficult to remove the earbuds, a minor inconvenience that can become frustrating. Additionally, I've experienced occasional connectivity issues, requiring me to sometimes re-pair the earbuds with my device. While these connection drops haven't been frequent, they are noticeable enough to mention.
Despite these concerns, the exceptional sound quality and noise cancellation of the Bose QuietComfort Ultra Earbuds ultimately outweigh the minor frustrations. If Bose can address the case design and improve connectivity reliability, these earbuds would be nearly perfect. For now, they remain my top choice for premium audio, albeit with a few caveats.
Written by a customer while visiting bose.com
Customer Rating
5
Incredible
on February 6, 2025
Posted by: Paperthinner
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I got these because they are the absolute best for phone calls in noisy environments for both you and the listener, the noise canceling when you want to immerse yourself in music is incredible. And the dynamic range of the sound quality is unmatchable. There is no headphone earbud worth investing in other than these and future series
Written by a customer while visiting bose.com
Customer Rating
5
The best earbuds on earth.
on February 6, 2025
Posted by: Earphoria
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] The best earbuds on earth. Hightly recommended. Get yours now.
Written by a customer while visiting bose.com
Customer Rating
5
The best
on February 6, 2025
Posted by: Pfs
[This review was collected as part of a promotion.] Best sounding earbuds I have ever used. And to top it off the earbuds are comfortable while staying in your ears.
Written by a customer while visiting bose.com
Customer Rating
5
Immersive sound is to die for.
on February 6, 2025
Posted by: Gary008
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought them about a month ago and love them so much. They are of nice quality, as expected from Bose. Sometimes, they are sometimes finicky and do not connect to the phone on the first try, but that's okay. I first tried immersive sound on these, and it is amazing.
Written by a customer while visiting bose.com
Customer Rating
4
Bose
on February 6, 2025
Posted by: Ninja
[This review was collected as part of a promotion.] I bought these three months ago and they work great except for the noise canceling they don't work
Written by a customer while visiting bose.com