Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Amazing Immersion modes!
on June 30, 2025
Posted by: Nick798
Gender:Male
Length of ownership:1 week
I work in pressure washing and im outside all day. I look forward to wearing earbuds or even $700 headphones I have like from Focal or Sennheiser. These Bose earbuds sound absolutely amazing! What amazed me the most was the immersive sound modes. I like the "Still" mode. When im walking around this mode will lock on to a target for a few seconds then pan back to you. It really makes like your in front of speakers or at a live concert. Also when I look at the trees it literally sounds like there's speakers up in the trees or on a ceiling looking up. They knocked it out of the park and never had a earbuds experience like that!
Written by a customer while visiting bose.com
Customer Rating
3
Bluetooth Connection
on June 30, 2025
Posted by: Russel
Gender:Male
Length of ownership:3 months
The Bluetooth connection are suddenly disconnected while listening music and it will take time reconnect.
Response from bose.comBy Customer Support, July 1, 2025
Hi Russel.
Thank you for your post. Sorry to hear about the disconnection when listening to music. Usually, this is just due to interference and requires a reboot of your phone. If you require further assistance, feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
Thank you for your post. Sorry to hear about the disconnection when listening to music. Usually, this is just due to interference and requires a reboot of your phone. If you require further assistance, feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I really like them!
on June 28, 2025
Posted by: Ziggs
Gender:Male
Length of ownership:3 months
I really like them! I've always had a problem with ear buds, every one ive tried before these always made my ears hurt and gave me headaches after 20-30 minutes, haven't had a single problem with these so far.
The audio quality is amazing, you can hear so many details in each song, now I'm no new to high quality audio but I haven't had a pair of ear buds with this kind of audio quality, it's quite good(very good)!
I've had a couple of connection problem's but nothing major and it was on an older phone!
I've had one or two popping sound's randomly. No idea what that was about?
All in all I would give them 5/5
Written by a customer while visiting bose.com
Customer Rating
5
Simple operation. Very pleased
on June 28, 2025
Posted by: Airwolf767
Gender:Male
Length of ownership:1 month
I was surprised at the noise canceling. These are awesome!!!!!!!
Written by a customer while visiting bose.com
Customer Rating
4
Superb sound.
on June 28, 2025
Posted by: Luigi
I knew that I couldn't be wrong. I love ❤️ it. Yes I recommend
Written by a customer while visiting bose.com
Customer Rating
1
Awful and Not Worth The Price
on June 28, 2025
Posted by: Art4477
Gender:Male
Length of ownership:1 month
Listening to music is great! The different modes are great! Microphones are great for people to hear me when I'm on the phone!
Too touch sensitive...I can't adjust them in my ear without turning the music on or off!
When I try to change modes, it will increase the volume instead!
As far as phone calls, I've tried increasing every volume available for this set, but I can just barely hear the person who's talking to me!
Way overpriced for this pair of junk!
Too touch sensitive...I can't adjust them in my ear without turning the music on or off!
When I try to change modes, it will increase the volume instead!
As far as phone calls, I've tried increasing every volume available for this set, but I can just barely hear the person who's talking to me!
Way overpriced for this pair of junk!
Response from bose.comBy Customer Support, June 30, 2025
Hello,
I am glad to hear that you love the sound, modes and mic of your quietcomfort ultra earbuds.
To make sure you are getting the best audio and comfort, also during calls, please check our fit guide: https://bose.life/3uWVAlx
And to understand how the touch controls are working, you can check this article: https://bose.life/409RBjq
Best regards,
Lau - Customer Support
I am glad to hear that you love the sound, modes and mic of your quietcomfort ultra earbuds.
To make sure you are getting the best audio and comfort, also during calls, please check our fit guide: https://bose.life/3uWVAlx
And to understand how the touch controls are working, you can check this article: https://bose.life/409RBjq
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
So Very Comfortable and A+ audio.
on June 26, 2025
Posted by: webrat55
Great. Very comfortable. My advise, is if you have multiple BT connections going on, it gets glitchy. I have 4 Bose products, and have found the 'Multi-Point' feature is very Kool, but can be glitchy within the app. Not a dal breaker, just be aware.
Written by a customer while visiting bose.com
Customer Rating
5
Love the sound and features
on June 25, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
I bought this Bose earbuds qc and I love them.all I use now are my bose
Written by a customer while visiting bose.com