Customer reviews from ATT.com
Apple - Refurbished Excellent - AirPods Pro 3, Wireless Active Noise Cancelling Earbuds with Heart Rate Sensing Feature - White
Average customer rating
4.1
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
27
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
5
72%of customers recommend this product.
(
26 out of
36)
Customer Reviews for Apple - Refurbished Excellent - AirPods Pro 3, Wireless Active Noise Cancelling Earbuds with Heart Rate Sensing Feature - White
Posted by: Brooklyn H
from Los Angeles, CA
Verified Purchase:Yes
My original AirPods were 1st generation and lasted me over 10 years (however long they've been in existence). Only recently did the left one stop holding a charge and the right begin to hold only a limited charge. Quality was definitely there. I won't lie, I have tried other brands through the years and the sound quality just wasn't there. I would buy them because they were more comfortable but people would complain about the sound or I would have other issues. Apple AirPod always won out. However, my work requires me to be on the phone nearly all day and I must admit those generation one AirPods were pretty uncomfortable after a few hours and occasionally caused me outer and middle ear infections or soreness. Now, with the purchase of my new iPhone 17 Pro Max, I bought the AirPods Pro 3 and I can't say enough about them. All the same exceptional quality in a far more comfortable package. Fantastic sound, and I can wear them all day without pain. A++
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Kevin2025
from Utah
Verified Purchase:Yes
Great product and great sound!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
It's just cool all around. I highly recommend
on October 29, 2025
Posted by: Stare1
from Las Vegas
Verified Purchase:Yes
Awesome upgrade! Get one.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
Pretty upset about these having the SAME problems
on October 28, 2025
Posted by: Brandon vet
from Florida
Verified Purchase:Yes
Left headphone doesn’t charge. Now today they aren’t working to use to talk on the phone.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Apple Customer not taken
from United States
Verified Purchase:Yes
Good earbuds overpriced but hey they’re Apple
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, November 5, 2025
Thank you for sharing your thoughts! We're glad to hear you’re enjoying the quality of your AirPods Pro 3. Apple’s earbuds are known for their impressive sound and seamless integration, but we understand that pricing is a big consideration.
We strive to offer a range of devices and accessories to fit different needs and budgets, and we appreciate your honest feedback on value. Your input helps us ensure we continue to offer products that deliver both performance and satisfaction to our customers.
Thank you for choosing AT&T. We hope your new earbuds bring you an outstanding listening experience!
We strive to offer a range of devices and accessories to fit different needs and budgets, and we appreciate your honest feedback on value. Your input helps us ensure we continue to offer products that deliver both performance and satisfaction to our customers.
Thank you for choosing AT&T. We hope your new earbuds bring you an outstanding listening experience!
Written by a customer while visiting ATT.com
Posted by: Marisol Arroyo
Verified Purchase:Yes
Excellent pods, easy to use.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 4, 2025
Marisol, we are thrilled to hear that you're enjoying the EarPods and finding them easy to use. We understand how satisfying it feels to have a product that meets your expectations so effortlessly. We are committed to helping you continue having seamless experience with the EarPods, feel free to reach out to us.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from New Jersey NJ
Verified Purchase:Yes
These airbuds are great. The only issue is the new case no longer has a button making it hard to reset and the language function didn’t work for me right away. Also, the top of the case now clicks a little maybe from dropping it. The older ones had very durable cases and I never encountered this issue. Aside from all that, the new airbud design is much better more comfortable and they are much louder and have better noise cancelling. Overall I love this product and will continue to use these.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Linda Balderas
from North Florida
Verified Purchase:Yes
These have amazing sound quality, and are extremely comfortable
I would recommend this to a friend!
Written by a customer while visiting ATT.com