Customer reviews from ATT.com
Apple - Refurbished Excellent - AirPods Pro 3, Wireless Active Noise Cancelling Earbuds with Heart Rate Sensing Feature - White
Average customer rating
4.1 out of 5
4.1
(43 Reviews)
Open Ratings Snapshot
Rating breakdown 43 reviews
5 Stars
27
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
5
72%of customers recommend this product. 
(
26 out of 36
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Excellent - AirPods Pro 3, Wireless Active Noise Cancelling Earbuds with Heart Rate Sensing Feature - White
Customer Rating
5 out of 5
5
You don't have to carry the case anymore!
on December 11, 2025
Posted by: The unseen veteran
from Santa Cruz, California
Verified Purchase:Yes
I love that you don't have to take the case with you anymore. The sound is incredible. I made it so only the right earpiece functions as a microphone in this way when I run out of battery the left one last about 30 minutes longer than the right allowing me to put the right one in the case to charge and then switch to the left one if I'm an emergency situation and I'm using my headphones all day.
Not having a button on the front it's just one less distraction. I like that I can take him in them in the shower with me when I'm not washing my hair.
Living in the city and being around a lot of different noises when I'm walking on the streets it's really nice being able to enable the noise cancellation when something loud happens like a loud bike or somebody playing annoying music that I don't wanna hear.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Apple AirPods Pro 3
on December 8, 2025
Posted by: Apple AirPods Pro 3 White
from McDonough GA
Verified Purchase:Yes
I am happy and satisfied with my Apple AirPods Pro 3
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Not that good
on December 3, 2025
Posted by: James leonatti
from Dalzell illinois
Verified Purchase:Yes
Not worth having constant static and changing volumes impossible to wear
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Works great
on December 2, 2025
Posted by: Anonymous
from Madera, CA
Verified Purchase:Yes
I finally got them. Works great product is as described
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Awesome Earbuds
on November 27, 2025
Posted by: Mik Yelof
from Pa
Verified Purchase:Yes
AirPod Pro 3 are outstanding!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Squeal a lot
on November 26, 2025
Posted by: Anonymous
from Texas
Verified Purchase:Yes
They are constantly squealing. If they don’t fit right in your ear. My iPod pro’s 2 didn’t do that. I have a ver small ear canal and I had to order XS ear cushions. They need to make the ear pieces smaller than just small. But even at they they squeal a lot.
No, I would not recommend this to a friend.
Response from ATT.comBy -EliAT&T CAREDecember 16, 2025
Hey Tyler, thank you for sharing your thoughts and experience with the Air pods Pro 3. We understand you’re experiencing persistent issues with your AirPods Pro, specifically that they squeal and don’t fit properly despite using the smallest ear tips available. That must be very frustrating, especially since your previous AirPods Pro 2 fit better. We appreciate you sharing these details, as it helps clarify the problem.
It sounds like your primary concern is that the existing small ear tip sizes are still too large for your ear canal, causing discomfort and the high-pitched squealing noise, which can be particularly annoying during use.

Here’s some tips you can try to address the issue:
1.Confirm Proper Fit and Ear Tip Placement: Make sure the silicone tips are securely attached and positioned as recommended. Sometimes, slight misalignment can cause high-pitched squealing due to interference with the internal microphones. Running the Ear Tip Fit Test on your iPhone can confirm a proper seal.
2.Alternate Ear Tip Options: You might benefit from third-party ear tips that are even smaller than Apple’s XS size or use memory foam tips that mold to the ear canal for a better seal and reduced squealing. This can significantly improve comfort and audio quality.

3.Check for Moisture or Debris: Small amounts of moisture or earwax trapped under the ear tips can cause irregular noises. Gently cleaning and drying the mesh area on the AirPods and silicone tips can sometimes resolve the squealing.
4.Adjust Settings: Reducing Transparency or Noise Cancellation levels temporarily can reduce high-frequency feedback if the squeeze of the ear tip is contributing to the noise.
5.Replacement or Repair: If the problem persists despite trying the above, scheduling an Apple-certified replacement or repair may be advisable, as this may indicate a hardware defect in the AirPods themselves. Apple support provides options for genuine AirPods replacement or service through AppleCare or their standard repair program.


Your concern is valid, especially for users with smaller ear canals, and exploring these solutions should help improve fit and reduce the squealing. If these steps don’t fully resolve the issue, we recommend contacting Apple Support directly to evaluate a potential replacement, ensuring that the product functions optimally for your specific needs.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
It’s worth the price
on November 25, 2025
Posted by: Anonymous
from Yuma Arizona
Verified Purchase:Yes
Great fit and justa good product
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
A wonderful upgrade over the previous version
on November 24, 2025
Posted by: Julohare
from Reno Nevada
Verified Purchase:Yes
I love these AirPods. The charge lasts so long. The multiple sizes of tips that go into the ear give me plenty of options.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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