[This review was collected as part of a promotion.] I bought this tool a few year ago and all I can say is every workbench should have one. Professionals and DIY enthusiast will appreciate assortment of attachments and power that this tool delivers, to do precise cuts, polishing, grinding and a lot of other tasks that needs to be done on any work surface.
Got this as a gift for Christmas 2016, but used it for the first time around June of 2017. It quit working in January 2018... just dead when I turn on the switch. So my wife wasted a lot of money on it, unfortunately. I did some web searches for the problem and apparently this model has a faulty switch.
No, I would not recommend this to a friend.
Response from dremel.comBy Service, March 28, 2018
We'd like to apologize for the tool not working - especially with such limited use. The good news is, the tool does have a two year warranty. We will contact you directly with how to submit the tool for evaluation. Our goal is to help you get back up and running.
Replaced an OLD 400 XPR with this 4000. Don't make them like they 'used to'.. Despite a VERY GENTLE, meticulous Non-Load-Bearing break-in, starting at very low rpm's... the tool has a very erratic rotation. The few times I've used it since?? I need to BANG the tool just to get the motor turning!! When running, it still is quite an 'irregular' motor rotation.
No, I would not recommend this to a friend.
Response from dremel.comBy Service, March 28, 2018
In reading your description here, we would agree you should not have to take actions of this nature to get the tool to operate. We are very sorry you're having this kind of trouble. We will contact you directly to provide some assistance.