Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,025 Reviews)
Open Ratings Snapshot
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Great upgrade 5 stars and more.
on September 8, 2024
Posted by: James
from Myrtle Beach, S.C
Expertise:Expert
Verified Purchase:Yes
They're a great upgrade from my old Galaxy buds. Love the fit and the great sound. Highly recommend them treat yourself I did.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds 3 - good ear buds overall
on September 8, 2024
Posted by: Omen
from North Carolina.
Expertise:Beginner
Verified Purchase:Yes
The the buds 3 sound very good, the noise cancelation is pretty good for some open type ear buds. Almost as good as passive noise cancelation of the buds fe I still use. The battery life is good too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Buds 3 review
on September 8, 2024
Posted by: Anonymous
Verified Purchase:Yes
Sent them back, had the buds 2 pro before and was not impressed with the new design. Does not fit well.
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Megan, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how important a comfortable and secure fit with your earbuds is to you every day. We have provided a link to an article that helps our customers with these redesigned earbuds, and always recommend doing a fit test to our customers in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
They don't stay on early long.
on September 9, 2024
Posted by: Ghost
from California
Expertise:Intermediate
I returned. Great quality sound but they go out of the ear easily bought them on T-mobile, bring back the live 🫘
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, September 10, 2024
Hey Ghost, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important a secure fit of your earbuds is to you especially during your more physically strenuous activities. We have provided a link to an article to help you with the placement of your earbuds, and recommend following this up with a fit test while you are connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues or you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the money
on September 9, 2024
Posted by: Jules
from Pittsburgh
Expertise:Intermediate
Verified Purchase:Yes
They're great. Fit in my ear without feeling intrusive. ANC works better than I thought it would.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on September 9, 2024
Posted by: Zane
I've had these buds 3 for a week now. I love the sound and they look great. I wish I would have bought the buds 3 pro because they have the adjustable ear piece tips. I love how I can just talk to turn up or down the volume, change song and more.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not worth to money
on September 9, 2024
Posted by: Tim G
from Florida
Expertise:Expert
Verified Purchase:Yes
Very disappointed. My buds2 pros were much better. They stayed in, the sound was great. Buds3 don't have passive noise canceling, don't have an app for Galaxy watch, don't stay in, and very hard to control with the pinch feature
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Tim G, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how important specific features of your earbuds are to you during usage every day. We have provided a link to an article to help you with the fit, and another to help you use the ANC setting of your earbuds. We have also shared a link to the full device manual to help you with all the different features and functionality of your earbuds. Lastly, we have shared a link to the Samsung Support if you continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Don't fit well.
on September 9, 2024
Posted by: Alex
Verified Purchase:Yes
Don't fit well. Fall out while running or laying down
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Alex, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how frustrating it is to have your earbuds not fit securely during your activities. We have provided a link to an article to help you with the fit of your earbuds, and recommend doing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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