Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4
Like these ear plugs!!
on August 10, 2025
Posted by: JaggerPR
[This review was collected as part of a promotion.] I like the ease of use and the seamless transition from tablet to phone and back.
AI wise these are definitely a plus.... the real time translate features worked great while meeting a Chinese speaking person!
I use them in the gym and they tend to fall off my ears... I would recommend using the pro version if you are a really active person. Other than that, they are a great buy!!
AI wise these are definitely a plus.... the real time translate features worked great while meeting a Chinese speaking person!
I use them in the gym and they tend to fall off my ears... I would recommend using the pro version if you are a really active person. Other than that, they are a great buy!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Clear and mellow
on August 10, 2025
Posted by: Likeem
[This review was collected as part of a promotion.] Galaxy 3 eaŕbuds provide clear mellow sound. They are comfortable and stay inthe ear well! Looking forward to seeing how AI helps improve Samsung products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3
on August 10, 2025
Posted by: Shiwilson
[This review was collected as part of a promotion.] I use these for everything I could possibly use them for they better than the airport if you ask me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Has 2 and both left side stop working
on August 9, 2025
Posted by: JB2025
[This review was collected as part of a promotion.] I bought 2 pair and both left side just stopped working.
Value
1
Response from Samsung USBy R&R Team, August 11, 2025
It's great to hear from you, JB. Your feedback on the Galaxy Buds3 is greatly appreciated as we continue to make changes and improvements. Please be aware that Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We’d like to gather some additional information about the left side of both pairs of your Galaxy Buds3. Please reach out to us at Samsung Support so we can begin exploring potential solutions. Your feedback is valuable, and we're here to assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Only ones that stay in place MOST OF THE TIME.
on August 9, 2025
Posted by: GalaxyBella
[This review was collected as part of a promotion.] I have tried several pairs of ear buds from expensive to cheap ones. These have finally been the ones I pick for daily use. These were able to fit in my small ear canals.
Now, they do fall out but not as often as others. I have had them for about a year. I found that they are not waterproof. I accidentally let them go through the washing machine. Only one bud works now but I still use them.
Now, they do fall out but not as often as others. I have had them for about a year. I found that they are not waterproof. I accidentally let them go through the washing machine. Only one bud works now but I still use them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product sounds amazing, and fit well in the e
on August 8, 2025
Posted by: Sam43va
[This review was collected as part of a promotion.] I use my buds while working out, mowing, and at work. They are great for everything!
Value
5
Response from Samsung USBy R&R Team, August 8, 2025
Thank you for your wonderful review of the Galaxy Buds3! We're thrilled to see that you’re enjoying them during your workouts, while mowing, and at work. Their versatility and comfort make them perfect for any activity. Plus, the quality sound and features truly enhance the experience, whether you're in the zone at the gym or enjoying your favorite tunes while getting things done. We appreciate your feedback and hope the Galaxy Buds3 continue to elevate your daily activities! If you ever have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Cool earbuds
on August 8, 2025
Posted by: Neofer78
[This review was collected as part of a promotion.] Very cool earbuds I love all samsmung.products these Airbus are awesome very responsive to all comands I take them everywhere I go easy to use all day totality recomended!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy buds3
on August 7, 2025
Posted by: Alfredo
Expertise:Expert
This earphone are trash 2 weeks after I purchase wouldn't charge
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 8, 2025
It's great to hear from you, Alfredo! Thank you for sharing your thoughts about the Galaxy Buds3. We appreciate your feedback regarding your charging experience. To ensure everything is functioning optimally, please make sure you’re using the included USB cable and a Samsung-approved wall adapter, as these are specifically designed for our devices. It’s also key to verify that the earbuds are seated correctly in the charging case. If they aren’t positioned properly, the charging contacts may not connect. Additionally, please inspect the charging contacts on both the earbuds and inside the case to ensure they’re clean and free of any debris. Check to see if you notice any damage to the case, earbuds, or charger that could affect performance as well. If you’ve gone through these steps and would like further assistance, we encourage you to reach out to Samsung Support. We’re here to help you get your Galaxy Buds3 working perfectly! Thank you for being a valued member of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US